The entire hotel was SO amazing: the inside, the outside, and everything in between! We loved our room, we loved our lobby, and the hotel at night looked amazing. But the most amazing part was our valet guy Lester!! He was so wonderful the moment we got out of the taxi! He helped us with our bags and then proceeded to find out more about our trip to help us get the most of it. He explained to us all the cool places we could go around the area to get a good taste of Miami. We talked with him for 20 minutes before we realized we hadn't stepped foot in the hotel yet. He was very personable and easy to talk to. I don't know if we would have had such a great night if it weren't for his suggestions.