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“SWEET HOTEL and Excellent staff - especially valet!!!” 5 of 5 stars
Review of InterContinental Miami

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InterContinental Miami
4.0 of 5 Hotel   |   100 Chopin Plaza, Miami, FL 33131 (Downtown)   |  
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Ranked #6 of 129 Hotels in Miami
GreenLeadersGold level
Chicago, Illinois
1 review
“SWEET HOTEL and Excellent staff - especially valet!!!”
5 of 5 stars Reviewed September 2, 2013

The entire hotel was SO amazing: the inside, the outside, and everything in between! We loved our room, we loved our lobby, and the hotel at night looked amazing. But the most amazing part was our valet guy Lester!! He was so wonderful the moment we got out of the taxi! He helped us with our bags and then proceeded to find out more about our trip to help us get the most of it. He explained to us all the cool places we could go around the area to get a good taste of Miami. We talked with him for 20 minutes before we realized we hadn't stepped foot in the hotel yet. He was very personable and easy to talk to. I don't know if we would have had such a great night if it weren't for his suggestions.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,685 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
5 of 5 stars Reviewed September 1, 2013 via mobile

Yessica helped me alot, very proffesional, and patience, best customer service ever. Great hotel and beautiful rooms.. i had dinner at toro toro the food was amazing specially the steak and the salmon. Loved the knowledge of the concierge and from the whole staff. It was an amazing stayed from the beginning that i parked my car to the end of my check out. Will back again for my honeymoon next year and def will come back and recommend this hotel.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 1, 2013 via mobile

I've stayed many times at this hotel and must say that it doesn't get old. I love it here. I usually come for business so I dont't get to explore the entire hotel but this time is vacation time! and for the first time I had lunch in Blue Water at te pool. I must say it was great. Chris and the manager were very attentive and helpful, they checked on us a couple of times to make sure we were fine. My friend and I had the shrip and churrasco pizza oh my god it was amazing! I definitely recomend this restauran for lunch and happy hour as the drinks were very good :)

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Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed September 1, 2013

Modern Miami gem, this place did not disappoint from the reviews. Service was great - everyone quick to help with the bags, check-in smooth as could be, staff offering directions and assistance as needed, cab to the port, etc. Nice walk to the touristy Marketplace.

Public areas were fab, wish we'd had more time to just hang out at the hotel. Bathroom was huge and modern, very nice shower. Loved the motorized, blackout shades by the bedside. The beds were comfy but.. double beds are a bit small; there is plenty of space for a hotel of this calibre to put 2 queen beds in the room. Like many a higher end hotel, the nicer the place, the more amenities/services - and the more they cost. I don't mind paying, happily tipped everyone for their good service, even dined in the pricey restaurant for breakfast. But $20+ for Internet?? I stuck w/ LTE.

For a luxury treat, this was very worth it and I'd happily go again.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2013

I had nothing but excellent experiences at this hotel. Upon entering, I noticed the luxurious furnishings and an ever-so inviting atmosphere. At the front desk, l was promptly greeted by a stunning young woman named Sarah who was extremely courteous and informative - even going out of her way to tell me about upcoming events. Prices were very reasonable and my room was accommodating. I am beyond please with my stay at Intercontinental Miami and I look forward to future trips to Miami.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed August 31, 2013 via mobile

Upon arrival you couldn't feel more welcome! We felt as our home away from home. From the service checkin registration from " Sergio" to the amazing view of the Miami bay. The restuarant definitely suits the ranking as the number 1 in Miami for it has been a while since we've tasted so many different flavors in one course of meal!!! Guaranteed a second visit!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 31, 2013 via mobile

Large, beautiful rooms with luxurious touches. Loved the shower heads and huge bathroom. Great location downtown. I would expect free wi-fi and fitness center in a hotel of this caliber, however. Also would be nice to have airport shuttles. Still, we had a nice visit at a very reasonable rate.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
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