Great location, updated & spacious rooms. Guest service staff is fantastic, maintenance not so much. Had to call 3 times to have cordless phone fixed. They plugged it into the main wall and when light turned out phone didn't work (forget wake up calls). The 3rd time, they figured it out. They had to move headboard/nightstands to get to plugs. If they would have checked the first time it wouldn't have been an issue. F&b also has + & -. Food good, but service is slow. One day we had to leave before lunch got out (40 min later). They made it up for it & more. Bar/Rest. Mgr joey was unbelievable. She came in on day off to make sure we were taken care of the next day. Would stay again. They let us know they cared, and if there was a problem they would take care of it for us. NICE JOB JOEY!!!
- Official Description (provided by the hotel):
- A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more less
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