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“White Hot” 5 of 5 stars
Review of InterContinental Miami

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InterContinental Miami
4.0 of 5 Hotel   |   100 Chopin Plaza, Miami, FL 33131 (Downtown)   |  
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Ranked #5 of 129 Hotels in Miami
GreenLeadersGold level
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“White Hot”
5 of 5 stars Reviewed June 25, 2013 via mobile

Heat Parade mixed with work. Great stay as usual. I love being a Priority member with access to the club. The staff in the club are great and the recent renovations are great. Big thanks to William on the door and Giovan and Jani on the valet ramp. Love this hotel.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, July 1, 2013
Dear jovanciz,

Thank you for sharing your great comments. We are so glad that you had the opportunity to mix your business trip with a little bit of pleasure. The energy in the city is amazing during the NBA Finals. We are also thrilled that you are an IHG Rewards Club member. It truly is the best way to experience a signature InterContinental experience. We will make sure to share your comments about our Club staff with our entire team. We look forward to being your choice hotel on all future trips to Miami.
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3,076 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (689)
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Bogota, Colombia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

I certify that this review is based on my own experience and is my genuine opinion of this restaurant, and that I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review.

Stayed March 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, July 1, 2013
Dear Ricardo R,

Thank you for sharing your comments. We are glad to know that you enjoyed your stay at our hotel and even more ecstatic that you had the opportunity to dine at Toro Toro and loved it. We look forward to welcoming you back soon.
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Kansas City, Missouri
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 24, 2013

This is a beautiful hotel, nicely renovated in the Miami style. Great views from almost every room. The bathroom is HUGE! Ask for a high floor.
Ate at the ToroToro steakhouse two nights in a row. Had great food and some of the very best service I've had in a long time from Brandy. She was super friendly, very knowledgable on the menu and recommendations for the best items to order, a great server all around.
The service during the conference and the food provided by the hotel was quality as well. Good experience for business travel.

Room Tip: High floor overlooking the Port
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, July 1, 2013
Dear buddy s,

We are pleased to read your great comments. And even more thrilled that you had the opportunity to experience Toro Toro, one of downtown Miami's best hot spots. Indeed, Brandy is one of our stars. She is extremely friendly and knowledgeable. We are also glad that enjoyed our conference services. We agree, it is a top notch hotel for business travel. We look forward to welcoming you back soon, whether for business or pleasure.
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Naples, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 24, 2013

My wife and I recently stayed 3 nights and had a wonderful time. The staff was professional and friendly from the monemt we arrived at the Bell/Valet. The hotel is clean, well appointed and in a great location. The young lady at the pool bar (from Holland) was a delight. Also special mention to Hector in the club level lounge. He exceeded expectations and made us feel like we were at home. The pool chef recommended the Greek salad with a shrimp enhancement which was delicious. He also remembered me at the breakfast buffect and made me a special omelet. I am sorry I don't remenmber his name. If you need a massage my wife suggest Juan, he was excellent. Finally Mr. Garcia at check out wrapped up our whole stay with a desire to return. Once again, great staff. Thank you!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, July 1, 2013
Dear 34467 John_C,

Thank you for the excellent review. We are so glad that you enjoyed your entire stay with us and that you had the opportunity to experience all of our amenities. Blue Water Restaurant is great and the salads are a guest favorite. We will make sure to share your comments about our staff with our entire team. Again, we thank you for your top notch comments and hope that you will be back soon.
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Oklahoma City
Top Contributor
99 reviews 99 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed June 23, 2013

We stayed here for our second stay for one night before our cruise. The hotel is extremely clean and everyone we encountered was very nice. We had a room overlooking the cruise port so when we woke up and looked outside the first thing we saw was our ship. The hotel is within walking distance of bayside which has shops and restaurants and the downtown area across the street there are several banks, some restaurants and a CVS.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, July 1, 2013
Dear Bluehcky,

Indeed, a one night stay at our hotel is a great way to kick off or wind down any cruise vacation. Our hotel is located in prime location and in close proximity to many of the area's top attractions and outlets. We look forward to being your choice hotel on future trips to Miami. We also hope that you will extend your stay with us to indulge in all of the amenities our hotel has to offer.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 21, 2013

This is a great hotel, to bad we could only stay for one night. The hotel is downtown and we have a great view of the harbor from our room. The staff at the front desk ( Sergio) was very helpful. There is a nice bar in the lobby and the restaurant Toro Toro is supposed to be top notch, but haven't tried yet.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, July 1, 2013
Dear jsplato,

We are also disappointed that your stay was only for one night. The hotel is located in prime location, in the heart of downtown Miami; offering outstanding views of both Biscayne Bay and the city. Indeed, our staff is superb. Toro Toro is also fantastic and we hope that you will be back to try it out. We look forward to welcoming you back to the InterContinental Miami; hopefully for an extended vacation.
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1 review
5 of 5 stars Reviewed June 20, 2013 via mobile

My family and I truly enjoyed our stay at the Intercontinental in Downtown Miami. Though the hotel is right in the middle
of Miami's busy downtown area, we were able to unwind and relax at this wonderfully appointed hotel. Our suite was more than comfortable with the most amazing views of the bay and the Port of Miami! The service all around was spectacular, very professional and courteous. In particular, Hector and Florangel at the Club level were terrific and Mr. Eduardo Rosello makes you feel like if you are the only guests at the hotel with his attention to detail. I highly recommend this hotel.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, July 1, 2013
Dear CABME,

Thank you for the extraordinary review. Indeed, our hotel is an oasis within paradise. Although located in the heart of downtown Miami, the hotel offers a respite from the business of city life. The guestrooms are comfortable, among the best in the city, and the views are gorgeous. We are also glad that you had the opportunity to experience the Club InterContinental Lounge. We will make sure to share your comments with our entire staff. Again, we thank you for your outstanding comments and recommendation and very much look forward to welcoming you back to our home again and again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
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