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“My fantastic experience!!!” 5 of 5 stars
Review of InterContinental Miami

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InterContinental Miami
4.0 of 5 Hotel   |   100 Chopin Plaza, Miami, FL 33131 (Downtown)   |  
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Ranked #5 of 129 Hotels in Miami
GreenLeadersGold level
San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
“My fantastic experience!!!”
5 of 5 stars Reviewed March 18, 2013

As part of our Trip to Florida we had planned to stay in Miami for 3 days and decided to look
for a Luxury Hotel and we chose the Intercontinental Hotel in Downtown Miami, and we were
not disappointed. Our room was great, unique place and the view was amazing. This was our 3rd stayed at the Intercontinental Hotel in Downtown Miami, and Doral Florida. Our stay at the hotel was fantastic, near to American Airlines Arena, Bongos Restaurant and Bay Side Marketplace. The Priority Club service in general was fantastic, breakfasts, dinners and cocktails, attended by Ms. Florangel Torres, Club Supervisor, Lilly, and all the staff that work with professionalism, and made our stay comfortable, the daily housekeeper was very sweet and did a great job cleaning the room, in general all the staff work fantastic and they are very friendly, even we made our next reservation already.
I highly recommend this Hotel, I am, and will continue as partner of the Intercontinental
Ambassador Gold Member Program.
Angel Torres

Room Tip: Rooms near to Bay Side
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 21, 2013
Dear ANGEL T,

Welcome back and thank you for the fantastic review. We are ecstatic to read your comments about your exceptional stay at our hotel. We are also glad that you had the opportunity to experience the Club InterContinental Lounge, it truly is an oasis within paradise. Perched on the 29th floor overlooking downtown Miami, guests are treated to a luxurious bounty of continental breakfast, afternoon tea and happy hour. We will make sure to let Florangel know that she contributed to a memorable stay. Again, we thank you for the recommendation and we look forward to providing many more wonderful experiences soon.
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2,667 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (600)
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English first
Miami, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2013

I go to the hotel multiple times a week on business and Lesly Desenclos is the best Valet in the city of Miami. He is extremely courteous, attentive and service orientated. He makes it a pleasure to park at the hotel and conduct business in the hotel. I would highly recommend Lesly as a valet at any hotel as he is the best in the business.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 18, 2013
Dear Paul1420_13,

Thank you for the comments. Indeed, our valet service is top notch, among the best in the city. We will make sure to let Lesly know that his team contributed to an efficient and seamless experience. It's the little details that make all the difference. Thank you for the recommendation and we look forward to providing you with great service on your next trip to downtown Miami.
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India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 16, 2013

staff is very friendly....room was spacious clean and comfortable and the view from my room was very beautiful...very close to the bay front so in evening one can spend nice time hearing good live music and enjoying the lively crowd...cruise ride and hop in hop off bus stand r very close from hotel...beach though not close but frequent local bus service is available close to the hotel itself and takes 20 to 30 min to hit the beach...although staying in a hotel over beach is still preferable but can be costly...overall experience was nice....

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 18, 2013
Dear aditiray,

Thank you for your comments. Indeed, the guestrooms are spacious and comfortable, some of the best in downtown Miami. Cleanliness is our #1 priority and we are glad that you noticed. The hotel is located in the heart of downtown and close to many of the area's top attractions. While not on the beach, we offer an oasis within paradise, a respite from the hustle and bustle of city life. And we are only a short cab ride away from the beach. Again, we are glad that you enjoyed your overall experience and please do not hesitate to stay with us again. We look forward to seeing you on your next trip to Miami.
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Orlando, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2013

The room was very comfortable and has great views. The services is excellente, but I specially would like to mention Harry from the valet parking. He was really friendly, very accomodating and had a great attitud. He was very helpful and took the time to give me directions to the turnpike ( I was very nervous since I got lost around Miami the day before). Very nice and helpful guy. Thank you Harry!!!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 18, 2013
Dear serenidaddelanoche,

Thank you for the great review. We are so glad that you had a positive experience at our hotel. Indeed, the guestrooms are large and comfortable and the valet is extremely efficient and friendly, one of the best in downtown Miami. We will make sure to let Harry know that he contributed to a memorable stay. We look forward to welcoming you back to our home soon.
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Florida
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2013

While it doesn't have the "hip" factor that some other Miami hotels have, the Intercontinental does have decent sized rooms and a downtown Miami location that can't be beat. Stayed there for a Miami Heat basketball game and it was an easy walk to and from the stadium. The Ultra music festival is just across the street. The restaurant/bar in the lobby is very large and so getting a seat is usually easy and the food was great. Also the Starbucks just off the lobby was handy. The charge for using the gym was a bit annoying.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 18, 2013
Dear SharonRoseFlorida,

Thank you for the review. We are glad that you enjoyed your overall stay at our hotel. Indeed, our location is fantastic. We are located in the heart of downtown Miami and close to many of the area's top attractions and choice dining and shopping. Thank you for your comments about the fitness facilities. We will make sure to share your comments with the respective department as we continually work to improve the guest experience. We look forward to having you stay with us again soon.
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Evansville, Indiana
Top Contributor
82 reviews 82 reviews
24 hotel reviews
Reviews in 48 cities Reviews in 48 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 15, 2013

My daughter and I spent one night at this hotel prior to our sailing on a spring break cruise. We arrived late -- after midnight -- after a long flight. We were immediately upgraded (without asking) to a top floor room with a gorgeous view. The room was spacious and the bathroom very well appointed, with a nice amount of space. Breakfast the next day at the hotel's buffet was perfect for us, though we hit the lobby Starbucks for coffee, too. Staff was so friendly and helpful. We'll certainly stay again prior to another cruise.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 18, 2013
Dear kwagmeister,

Thank you for the great review. Indeed, the InterContinental Miami is great for cruise travelers. Located in the heart of downtown Miami on Biscayne Bay, the hotel is adjacent to the Port of Miami. The hotel has some of the largest and comfiest guestrooms in downtown Miami. The bathrooms are well appointed, as well. Our breakfast only restaurant, Ole, is fantastic; great for a leisure breakfast to start your day or power breakfast meetings. We are glad to know that you will stay with us again and please let us know if we may be of any assistance in planning a future stay.
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Sturtevant
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

A fantastic spot with great views. Very comfortable rooms and bed. Great LIGHTS out room darkening shades. Right off the downtown business area. Great service and attitudes from everyone. Check-in and Check out s a breeze.
DO NOT rent a car from the Alamo agency at the hotel unless you expect to pay FULL FREIGHT fees. Their number of cars is limited as well

Room Tip: A room overlooking the waters is so very grand
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 15, 2013
Dear drfager911,

Thank you for the fantastic review. We are so glad to have been able to provide you a great day in sunshine. Our guestrooms are among the largest and comfiest in the area. And the blackout shades are great for keeping the rooms extra dark. We love spoiling our guests and especially glad that you noticed. We look forward to welcoming you back soon.
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Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
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