My now Wife and I booked a room here for 4 nights before we went on are honeymoon and to get married on Miami beach. I talked to Eduardo Rosello the Chef Concierge and told him I was getting married and he arranged a car service to pick me and my wife up and drove us to the beach he also surprised us with a bottle of wine and chocolate covered strawberry’s when we got back from getting married in our room with rose paddles all over the floor. She loved it. The customer service was beyond great. My luggage was in my room a few minutes after I checked in and they called a couple times a day to see if I needed anything to just ask how my stay was going. I will be staying here again soon.