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“Hard to Beat!” 4 of 5 stars
Review of InterContinental Miami

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InterContinental Miami
4.0 of 5 Hotel   |   100 Chopin Plaza, Miami, FL 33131 (Downtown)   |  
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Ranked #5 of 131 hotels in Miami
Orlando, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Hard to Beat!”
4 of 5 stars Reviewed March 2, 2013

This is the place to stay if you have a mix of business and pleasure in the downtown area! Great location and well appointed rooms at the best price in the area...and the city skyline view from the Club level is a romantic must!

Room Tip: The Club with a city panorama view.....happy hour food and drinks and breakfast included, and it'...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 5, 2013
Dear GeoffBlake,

Thank you for the great comments. Indeed, our hotel caters to both business and leisure travelers, there is always something to do in the hotel or around the corner. We are located in the heart of downtown Miami and close to many of the area's top attractions. We are glad that you had the opportunity to experience the Club InterContinental Lounge. It truly is our oasis within paradise. Perched on the 29th floor, it offers sweeping views of the city. Thank you for the recommendation. We look forward to welcoming you back on your next trip to Miami.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (488)
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English first
Jamestown, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2013

Three good things about this hotel: 1- The valet service upon arrival and departure is exceptional. Adolfo is the man when it comes to taking care of your car. 2 - The hypo-allergenic rooms are very good with air purifiers and the PureCare linens. 3 - Great location on the harbor next to a beautiful park.

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 5, 2013
Dear Tom G,

We are glad that you loved our hotel. We agree with the three best things you love about us. Indeed, the valet service is top notch. It's the little details that count and make the service that much better. We are glad that you had the opportunity to experience our PURE rooms. They are our newest amenity. The location is fantastic. We are located in the heart of downtown Miami next to Bayfront Park and close to many of the area's top attractions. Should your travels bring you back to Miami, we look forward to welcoming you back and offering even more great experiences to add to your list.
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The Hague, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2013

We have been staying here twice a year since 2008. Our last stay were august 2012 and December 2012. We usually stay a few days before or after a cruise.
Intercontinental Miami Downtown is our home away from home. We just love this hotel and especially the great people working at this property who make each stay memorable. They go above and beyond to accommodate all your needs.
A special gratitude goes to Carlos Garcia, he is the best! And also Kathleen Fojo, Aristides, Killy, Elvin and Nathalie at the Club, bellboy Jean and doorman Mario who always greets us with a “ Welcome back home!” They are the best and we highly recommend staying at this hotel.
The Intercontinental has been renovated to a practically new hotel without losing character. The lobby is gorgeous, although I miss the comfortable chairs they used to have in the lobby and the Indigo restaurant ambiance. Toro Toro has good food but the service was slow and seemed a bit disorganized when we ate there in December.
As for the rooms they are huge and comfortably contemporary, with nice furniture, large flat screens, comfortable beds and the double showerheads were nice. The rooms facing the bay offer a spectacular view!
All in all, this is our favourite hotel and we are counting the days until we are back at the Intercontinental.
Great service, central location that allows easy access to major attractions in the city, restaurants, transportation system- Metro mover near the hotel, very friendly and competent staff.

Room Tip: Ask for a room on a high floor facing the port/bay!
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 5, 2013
Dear shoncelly,

Welcome back to the InterContinental Miami and thank you for the detailed review. We are so glad that you have made our hotel your home away from home and we pride ourselves in surpassing all of our guests' expectations. Again, thank you for the great compliments on our friendly staff and the new touches to our hotel. We will make sure to share your positive comments with our staff. We look forward to providing you with another fantastic experience and please let us know if we may be of any assistance in planning a future trip to Miami. We highly recommend you try Toro Toro one more time.
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St Jean sur Richelieu
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2013

We stayed here for one day before we departed on a cruise. Upon arrival on Feb 11 we have been advised that we were upgrated to a suite on 31th floor and than we have access to Club InterContinental located on the 29th floor where we will enjoy exclusive benefits and service. So we went there waiting for the suite which was not ready because it was 10h30 a.m. We enjoyed the panoramic view of the Bay and Downtown Miami Skyline. We could have a continental breakfast, coffee, soft drinks, newpapers, tv etc. The staff was courteous and we feel as VIP guest of the day. The suite was huge and wonderful with a fabulous view. The location of the hotel is great as you can read on another review . The next morning we went outside and could see our ship in front of us.I wish to thank the Guest Relations Team for this unforgettable upgrade and benefits . We will definately be staying again at Intercontinental.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 5, 2013
Dear charlotte 197,

Thank you for the amazing review and we are so glad to have been able to provide you with an unforgettable stay. We are also glad that you were able to experience the Club InterContinental Lounge. It truly is a great way to relax and unwind and the views are magnificent. The hotel's location is also ideal. Located in the heart of downtown Miami and close to the Port of Miami, you can see the cruise ships come in and out and get a little extra sleep since you're one step away. We are glad to know that you will be back and please let us know if we may be of any assistance in providing you another unforgettable experience.
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Fort Lauderdale, Florida, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2013

We stayed at the intercontinental for one night. We were attending a wedding reception that night, so it made sense for my family to stay over and not have to worry about a long drive home. They let us check in early, which helped us tremendously. We got a bay view room, which my son loved. The room was spacious, clean and had a decent view of the port of Miami.
I recommend going to the breakfast area each morning. The food is decent, but the staff there is wonderful and very accomodating. They have a short-order cook making omelettes. There are also many pastries and buffet-style items available.
Angelo, our bellhop, was very pleasant and helpful. Everyone was professional and really tried to make our stay as nice as possible. If I ever need to stay in the area again, this would be my first choice.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 5, 2013
Dear Michael V,

Thank you for the nice remarks. We are glad that you enjoyed your stay. A one night stay at our hotel is great. Thank you for the compliments on our breakfast restaurant, Ole it is one of downtown Miami's power breakfast spots. Also, thank you for the compliments on our friendly staff. We strive to provide top notch service to all of our guets. We look forward to welcoming you back soon, for business or pleasure. No getaway is ever too short.
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1 review
5 of 5 stars Reviewed February 28, 2013 via mobile

From the start I fell in love with the hotel. At the entrance valet was welcoming and a valet even helped me find my way around. The rooms made me feel at home and loved the view. The service was wonderful. I am sure to come again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 5, 2013
Dear Yr92,

We love reading comments like yours. We are glad to know that you had an excellent experience at the hotel and that you will be back soon. We look forward to welcoming you back and please let us know if we may be of any assistance in arranging a future vacation.
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New York
2 reviews
5 of 5 stars Reviewed February 28, 2013

I am greatly impressed by Francis Melendez, Jan Carlos and Marvin Mayer. Their commitment, enthusiasm and proffesionalism is impossible not to notice. These guys are synchonized, efficient, into their work. They even do sing wheile getting you car. It is a pleasure to interact with them. They make the stay at the Intercontinental a challeging experience: good natured, efficient and no no nonsense.
They are instrumental charchteres where each component adds a different set of values which complements the attibutes if the remaining

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, March 6, 2013
Dear HelmerNewYork,

Thank you for the exceptional review. We are so glad to read comments like yours. We strive to provide top notch service to all of our guests and we are glad that we surpassed your expectations. The excellent comments that you provided are what we teach our staff daily. It's the little details that make the difference and a true InterContinental experience. We look forward to being your choice hotel brand here in Miami and around the world.
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Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 131 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Miami 4*
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
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