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“Wonderful Stay In Miami” 4 of 5 stars
Review of InterContinental Miami

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InterContinental Miami
4.0 of 5 Hotel   |   100 Chopin Plaza, Miami, FL 33131 (Coconut Grove)   |  
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Ranked #7 of 120 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
New Jersey, USA
Level Contributor
86 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Wonderful Stay In Miami”
4 of 5 stars Reviewed January 18, 2013

Had a really nice stay here at the Intercontinental during holiday week. Hotel accommodations are very nice and our room was clean, modern and LOVED the huge open window facing the ocean and all the cruise ships. It was literally a picture postcard and I don't think I have spent more time looking out an oceanfront view than here! Just gorgeous.

Nice hotel restaurants and very pleasant staff. Lobby was very cool and spacious. The Starbucks was convenient, however it has strange hours, but maybe because it was the holidays when we were there. I'd definitely come back!

Room Tip: Make sure you're facing the ocean. What a gorgeous view!
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Suzy_Shopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, January 24, 2013
Dear Suzy_Shopper,

Thank you for the amazing review. We love comments like yours, they are a delight to read. We are so glad that you enjoyed our huge open windows. Indeed, they offer postcard views of Biscayne Bay and the city of Miami. It's so easy to spend all day lounging at the guestroom seat window. We are ecstatic to know that you will be back. We look forward to seeing you soon.
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4,160 reviews from our community

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Melbourne, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 18, 2013

My room at the hotel was just perfect! The view was spectacular - I even saw dolphins from my window! Everything about the room was comfortable - the automated black out shades were very much appreciated.
The spa was great - the ladies there were kind, helpful and excellent at their job! I was given a recommendation for a hairdresser and it turned out to be also top class.
The hotel was a little crazy in the extra charges department, but I knew that before I booked so it wasn't any surprise - extra for internet, extra if you want to use the fridge for your own food, etc.
The hotel is in a really wonderful location - for a single woman travelling in Miami, to feel safe to just walk down to the Bayside Mall through the adjoining park even in the evening - it was perfect!
I also found the concierge very helpful in guiding me to get to good shopping places cheaply.
I ate alone a couple of nights in the restaurants/bars and was treated very warmly. Food was great and the atmosphere was relaxed and friendly. I had a wonderful break!

  • Stayed December 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank jlmorehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, January 30, 2013
Dear jlmorehouse,

Thank you for the great comments and we are glad to know that you had a wonderful break. We are so ecstatic that your experience at our hotel was top notch. You're right, it's the little touches that make the big difference. Indeed, we are located in the heart of downtown Miami close to many of the area's top attractions; all within safe walking distance. We will make sure to let the entire staff know that they contributed to a memorable stay. Should your travels bring you back to Miami, we look forward to welcoming you back to our home.
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jkarlson
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 18, 2013

Just stayed at the InterContinental Miami in downtown Miami. They did a beautiful new refurbishment of the lobby and the rooms are oversized and very comfortable. We had a view of the Port of Miami watching cruise ships coming in and out of the harbor with huge windows in our room and a desk that faces the window. Made it really comfortable to work from the room. We're actually taking a cruise and the location is ideal for pre or post cruise stays. We also had some amazing restaurants nearby that make this location a perfect fit for business and leisure travelers.

Room Tip: We loved our room which was an ocean view room. I think these are deluxe but well worth the extra m...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JeffKarlson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, January 24, 2013
Dear JeffKarlson,

Thank you for the wonderful review. It was a pleasure having you stay with us. Indeed, our hotel caters to both business and leisure guests. Located on magnificent Biscayne Bay, there is ample entertainment nearby and dining choices abound too. Thank you for the compliments on our new look and great guestrooms. Indeed, they are comfortable and spacious, ideal for both work and lounging. We look forward to seeing you soon.
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mi
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed January 18, 2013

We stayed here one night before embarking on a cruise. I thought that the hotel was really terrific and the staff was courteous and friendly.

Our room was ready when we arrived and I found it to be clean and spacious. We ate lunch in the restraurant right off the lobby and it was delicious.

The hotel is in a great location and has all the amenities. I would recommend it for anyone. It is just a short ride to the port of miami.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank zoo-ma-goo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, January 23, 2013
Dear zoo-ma-goo,

Thank you for the great review. We are so glad that you decided to stay with us, it is a great way to kick off any vacation. We are the ideal hotel for cruise travelers as we are in close proximity to the Port of Miami. Service and cleanliness are our top priorities. Thank you for the compliments and the recommendation. We hope that you will stay with us again on your next trip to Miami and please let us know if we may be of any assistance in planning your future stay.
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nyk
Level Contributor
403 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 869 helpful votes
4 of 5 stars Reviewed January 18, 2013

Stayed here with family for a week . The hotel is located in the downtown area called the biscayne lane , very central location, close to the bayside market place, the Miami University, the convention centre, the port , the daily boat cruise pick/drop off point and the inter-city monorail and bus stop just outside the hotel. South beach is approx 15-20 Mins by taxi ,there is part outside the hotel...

Pros:
Checked in early as I had conference in the same hotel and the front desk was very helpful in checking us in early. (lucky enough to get that)...Thanks ! .
The Wifi was free (due to group booking package ) and was fast.
The Breakfast was also included and was good and there is starbucks at one end of the lobby as well.
The food at the hotel was also good.
There are good eating options outside as well ,especially bayside market place or every wednesdays there are a lot of food trucks outside the hotel.
The room was good and clean , the service was very good.
Very good travel desk/coiencerge at the lobby- They can arrange for shuttle buses to/fro to malls and other sightseeing places and offer other tour options as well. Shuttle bus charges to malls -which are 45 mins-1 hour =30 USD.
There are interactive screens in the lobby , giving you information about the dining , sightseeing and other interesting tour option and some good facts about the city.
The pool and the bar at the pool is good
The views from the room are very good of the city at one side and the seaview for some rooms.

Cons:
The health club is not free for even the guests -15 USD to use the same.
The parking charges are 36 USD for overnight.
The checkin/checkout during weekends could be time taking due to large crowds coming in.
The location is good , but more business centric ,as in the evening most places /restaurants near by close early and most touristic things are a bit far off , for instance ,like beaches and malls.
Early check-in is additional 100 USD (subject to availability) and late check out is 40 USD.
Internet is charged.

Conclusion-Overall a great place to stay because of the views ,service and quality and would definitely recommend it.

Room Tip: Use the information desk at the lobby for good tour options. Seaview rooms are great.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank nyk1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, January 30, 2013
Dear nyk1981,

Thank you for the detailed review and the great recommendation. We are glad that you enjoyed your overall stay at our home and we are even more ecstatic that you had the opportunity to experience the sights and sounds of our vibrant city. The tip about the food trucks on Wednesdays is a local's type of information. We are also glad that you enjoyed the new technological touches to our hotel. They really are a cool way to know what's hot around town; but if you want a more personalized touch, our concierge team is always on hand to assist. At the moment, we do charge fees for access to the fitness facilities and early check-in, but thank you for your comments. The valet parking is $36/night, but it is comparable to other downtown price points and there are many other parking options available nearby. We hope that you will stay with us again soon and please let us know if we may be of any assistance in planning your future trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgrade, Serbia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 18, 2013

It was perfect experiance.In Decembar 2012 we spent 5 nights .Recently they renovate hotel to perfection.Loby is one of a kind with masterpeace art, restorans, Star Buck ,lott of spaces to seat in very comfortable seats.New interior is very modern but as well comfort and classy.
It was told first to wait for room one hour but they call us in 5 min, with redy room with very nice breathtaking view .Rooms- clean, good size, with fantastic electric blackshades and so nice bathroom as well.I will definently stay this year in the same hotel, hoping to stay 2 day longer.
.Downtown with BAYSIDE Mall walking distance with posibilities to stay all day long.Shops, restorants, food corner on the first floor, and much more.Double decker bus tour (Big Bus Tours) have first stop there from where the City Tour and the Beach Tour - depart every hour.There is a posibilities to use a boat trip as well .We usualy dont spend too much time in room, but this time we spept much more time relaxing, they have first class pilows and duvets.There was perfect sweaming pool we enjoy.

Room Tip: I think all rooms are very good we didnt ask for any special tipe or floor but like higher.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lilicera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, January 24, 2013
Dear lilicera,

Thank you for the great review. We are so glad that you enjoyed your stay in Miami. We are located in the heart of downtown Miami, close to many of the area's best attractions and hot spots. There is so much to do around us! Thank you for the compliments on our new look, guestrooms, and swimming pool. We love reading comments like yours and we are happy that you will spend your next holidays in Miami with us. We look forward to welcoming you back next year and please let us know if we may be of any assistance in planning your future trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 17, 2013

Carlos Garcia was great at checking my big family and me in. The rooms are very nice with blackout shades. Corner rooms are larger, with separate tub and shower. We did encounter minor housekeeping issues (stains in the toilet seat) but a housekeeping lady was there to clean it right away. The hotel has a Starbucks in the lobby. I still do not understand how hotels can get away with this, but there is no free Internet anywhere in the hotel. However, if you exit through the side entrance of the hotel (not the main one), past the hotel's Starbucks, cross the street, the building on the left has an Au Bon Pain inside for good breakfast options and free Internet. It is closed on weekends, though.

Exiting the main entrance of the hotel and after a 10min walk beside the water there is Bayside Marketplace. There are several restaurants (including a Hard Rock Café and a Bubba Gump) along with some shops. There is also the first stop for the double decker bus tour (Big Bus Tours) from where both tours (the City Tour and the Beach Tour) depart.

We were there on the day of the power outage, we did not notice because we were still asleep. Later, we were woken up by the PA announcement that the power had been restored and everything was back to normal. It made me think about the hotel’s safety, though. That morning, we did not have hot water in the shower.

Room Tip: Corner rooms seem larger with separate tub and shower.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DaZet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, January 18, 2013
Dear DaZet,

Thank you for your review. We are glad to know that you enjoyed your accommodation and ample guestroom. At the moment, we do charge internet usage, but it is available at two price points and connectivity speeds. Thank you for the recommendation about the city bus tours. The tours are a great way to explore the city. Please know that we take your comments seriously and be assured that we are one of the safest hotels in downtown Miami. Should your travels bring you back to Miami, we hope that you will stay with us again.
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Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 120 Hotels in Miami
Price Range (Based on Average Rates):
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
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