My husband and I arrived at 9pm but they didn't have a room ready so asked us to wait in the restaurant, have something to eat and a drink and they would let us know when the room was ready. That was ok we hadn't eaten and they comped it. Wasn't long before they called us and got us in our room.
Room was modern and clean. We were on the 22nd floor with a partial view of the harbour. They always have the nicest bed and linens. The next morning we were awaken when the ac went off. It got real quiet. The power was off... We waited about 20 mins then decided to head down the stairs to the lobby...we had no water and no phone to find out what was happening. Luckily we met someone in the hall with a flash lite (the hallways were very dark,) he was heading to the elevator. Seems power was on up to the 8th floor.. Got the elevator to the lobby. Asked the security what was going on. She was handing out lite sticks to people heading up,stairs. She didn't know.....she didn't know? There was no announcement on the effected floors, no one even on the floors to explain it wasn't serious and handing out the lite sticks..very poorly handled!! We headed out for breakfast and when we returned the power was back on..so it was off for over an hour or more.
I did like our 2 days stay here. Nice hotel, great staff and location but not sure about the place if something serious happened.