I've been and tried the food at Torotoro Restaurant at Intercontinental downtown Miami and it is delicious.
The food and service are great!

Congratulations for the restaurant and all service that the Intercontinental hotel offers!

Thanks,
Patricia.

My wife and I had the opportunity to stay here the night before we went on our honeymoon cruise.

Upon making the reservation with the hotel we got a return email from the Guest Service department informing us they look forward to seeing us.

My wife responded with informing them that we were very excited since that would be the first night of our honeymoon.

Upon our check in the quest agent of the front desk informed us that she was aware that this was the first day of our honeymoon so they had given us a free upgrade to a club room with a view of the ocean. Which was great.

Then when we arrived at our room we found a bottle of champagne and 12 chocolate covered strawberries with a note saying congratulation.

That touch was fantastic. Made the start of our trip great.

We have no complaints about the hotel.
We enjoyed the breakfast buffet and a great night sleep.

We will stay there again.

I stayed at the intercontinental once again for just two nights before taking a cruise and it gets better and better. Their lobby is gorgeous and all decorated with holiday motives. Toro toro is a little expensive for food but the drinks are worth it. The friendly front desk staff once again delighted me, special thanks to the manager Gabriela Iturralde, I had an inconvenience with my luggage and she took care of everything in two minutes. Great modern looking hotel, great vive, try it if you visit Miami. 5 minutes from the port.

I'll actually give this newly renovated hotel a 4 1/2 but there were some minor issues. On the plus side the rooms are large, well laid out and quite comfortable. The bathrooms are very large and have both a shower and tub and a more than ample supply of towels. My room was on what the competing Hilton refers to as the Towers Level but did not have access to the "Club"; it would have been $85 extra per night for this access. But the overall value was excellent. The new lobby has a very edgy feel and an upscale clientele. The dining room staff could have used some additional training - Both myself and another client in the dining room wanted something very specific that was not on the menu (in my case a cheeseburger and the other customer wanted sliders for her children)

The server declined saying they didn't serve burgers at night, although they were on the room
service menu. Both she and I complained to the hotel management and were told the hotel had failed meeting our expectations and it would not happen again. Our requests should have been honored. Enough said own that. The hotel's valet service was very quick, usually delivering the car in under 5 minutes. I will stay there on the next trip.