We booked several rooms here last week because of the property's proximity to the Port of Miami and Bayfront Park. Since our last visit, they appear to have added staff and seem to be much more focused on the customer experience. We arrived about 1am and the bellman showed up to take our luggage. The entire bell staff were friendly and helpful throughout our stay. Our relatives also staying in the hotel found the pool to be in excellent condition and very enjoyable. The hotel is in the process of renovating and adding dining rooms. The restaurant has now moved to what appears to have been a windowless ballroom, but the breakfast buffet was more than adequate in this space. I called a day ahead to let the hotel know we would be arriving late. While they had rooms for us, they did not have the king bed we confirmed. The manager was very apologetic and upgraded our room to a suite with access to the club level, but we still didn't get the king bed. We also booked a room with a crib. We were told the room was ready with the crib, yet we still had to wait up for the crib to be delivered. On our last visit, I really liked the gift shop. It has since been taken over by the hotel and has very practical but less interesting merchandise. On our last visit, this hotel felt like a very corporate establishment. Now, this property is starting to feel like a vacation destination rather than a layover hotel focusing on business travelers. As expected, the rooms were quiet, large, well stocked (with soap, lotion, shampoo, etc.), and clean. The club was excellent for breakfast (it's the only time we had there) and use of their computers.
- Official Description (provided by the hotel):
- A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more less
- Reservation Options:
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