In February, my girlfriend and I went to visit Miami for a week and stayed here. The service was excellent and the room was clean and comfortable. From our room there was a great view of the water and South Beach in the distance.
Perhaps the nicest feature may have been Juan, the extremely knowledgeable concierge. Instead of pushing us to overpriced tourist traps, Juan directed us to two great restaurants, both times we asked for his advice. Having that kind of knowledge in a place with which your are unfamiliar is really a great asset.
My one problem with this hotel is the ridiculous daily fees to use the internet. I have stayed before at extremely inexpensive hotels where free wi-fi is included, so the idea that a hotel that is 3 times the price doesn't even include wi-fi seems to be an unnecessary expense.
Overall, we had a great time in Miami and this hotel and its staff were great contributors to that experience. I would wholeheartedly recommend it.