I recently stayed at the Intercontinetal for a business conference. The conference facilities were quite nice (although the A/C was up much too high the first morning, but was soon fixed) and we had our lunch breaks at the Indigo restaurant in the lobby area.
I did have a lovely view from my room of the bay which was the highlight of the room. The room itself was comfortable but looked worn. There were a view stains on the one upholstered chair in the room and on the coverlet of the bed. The walls were a bit beaten up and the mold in the bathtub was not what I would expect at a hotel of this caliber. I also had a bit of a drainage issue with my shower the first morning which I reported to the front desk staff. It seemed to be fixed by that evening, but the problem returned the next day. The walls and ceilings seemed incredibly thin and I could hear the room above me even though the people seemed to be speaking at a normal volume.
Housekeeping seemed lacisdasical at best. The little coffee pot in the room was never cleaned (hey I'm more than happy to clean up after myself, but come on), the tissue cover was placed on the bathroom counter, without any tissue to cover, the room overall just didn't feel very clean.
In keeping with a "luxury" hotel the prices were outrageous for internet access and the room service prices (I had a very early flight and decided to stay in the last night) were utterly ridiculous.
Overall the hotel is very nice in its common areas and its location is ideal. The staff I dealt with were very nice for the most part so thankfully I didn't have some of the issues that other reviewers noted in regard to the staff, although I did not get the impression that the staff was very interested in going the extra mile.
- Official Description (provided by the hotel):
- A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more less
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