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“Not what I've come to expect from Hyatt Regency” 3 of 5 stars
Review of Hyatt Regency Miami

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Hyatt Regency Miami
4.0 of 5 Hotel   |   400 South East Second Ave, Miami, FL 33131-2197 (Downtown)   |  
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Ranked #64 of 129 hotels in Miami
Orlando
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
“Not what I've come to expect from Hyatt Regency”
3 of 5 stars Reviewed March 19, 2009

I stayed at the Hyatt Regency Denver earlier this year which was outstanding. So when I got this hotel for $100 a night on Priceline I thought I lucked out. Well, here's the positives and negatives.

Positives: Good central downtown Miami location for business. Very accomodating staff. Decent bedding. Connected to convention center.

Negatives: Not an "ultra modern" hotel as noted on web site or TripAdvisor. More like putting a bandaid on 80's decor. Had to have room service come back up to my room to vacuum carpet when I checked in as it looked like no one did that originally while cleaning the room. A couple of hairs in the bathtub and a few crumbs on the desk chair. I'm not squeamish but more effort should have been given here. Really, especially for a Hyatt Regency. Restaurant food was ok, but again, the only restaurant looked like your typical "breakfast" dining room in other mid-level hotels.

The staff was trying very hard and was very sweet, but I wouldn't stay here again. Glad it was only one night and $100.

For a fabulous, albeit more pricey, alternative, try the Epic boutique hotel next door. Just opened in late 2008. Wow. Gorgeous. Even if you can't afford to stay there, go to the 16th floor restaurant/lounge area for dinner and/or drinks and watch the sun go down through the high rises and over the intercoastal.

  • Stayed March 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Managua, Nicaragua
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 13, 2009

I just returned from staying four nights @ this hotel. I cannot say I loved staying here, the room has a musty smell to it, it really reminded me of old college dorm rooms. The beds, desk, tv and curtains are about the only things that have been "remodeled" in this room since the bathroom and division clearly dates back a couple of decades. The staff was great and to their merit do make an obvious effort to make your stay as enjoyable as possible. The parking is quite a distance away (the self park) unless you want to pay $29.00 which if you ask me is outrageous to pay since it's almost 1/3 of what you're paying for the room if you get it at a good price. I booked mine through Priceline for $75.00 a night and hence had no choice of where I would stay, but I don't think I would stay here again. Though it was cheap, last time I got the Hilton Downtown and enjoyed it more. The lobby was ok enough. The food from Room Service was not good either, the taste was bland. Try Phillipe Chow's in South Beach @ the new Gansevoort Hotel if you are traveling to Miami and want somewhat of nicer "Miami" experience.

  • Stayed March 2009, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, IL
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 12, 2009

I was a bit disappointed with this hotel for a few different reasons. The main reason is that they recently sealed all of there balconies so there is no balcony access or windows that open. There is no mini bar or refrigerator in the room. If you want to access a computer it's going to cost you $10.70 for 15 min. The bathroom is odd, the toilet & tub are in a room alone and the sink is on the other side of the door. Cleanliness is just OK. Would not stay here again.

  • Stayed March 2009, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 8, 2009

We stayed at the Hyatt Regency Miami the night before our cruise. This was a great hotel and we would be happy to stay there again in the future. It is actually connected to the convention center and the metro mover so it's very easy to get around town.

  • Stayed March 2009, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edgewater, NJ (NYC Area)
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2009

It's a fairly large hotel. I was upgraded to a Petite Suite, which is quite spacious and well-appointed. The staff, which is now becoming almost a habit with most Hyatts, was very friendly and out to help. Special thanks to all the members of the front desk for a memorable stay. Prices tend to be quite reasonable with this property, and even though it is right off the exit from I-95, it is quiet and not chaotic. Good experience overall, and will stay here again as and when work/pleasure takes me back to the Miami area.

  • Stayed February 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown, Delaware
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 21, 2009

We stayed overnight at this location before boarding a cruise ship at the port of Miami.
The wife had a free room bonus gift from the Hyatt chain that she used to book the room.
The room with king size bed was clean and comfortable. The front desk gave us a dinner voucher upon checkin which we used. We were not given a reason for the gift.
We would book the hotel again in the future.

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gettysburg,pa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2009

as in the last reviewer i bought these rooms inexpensively and after reading the reviews here spoke to my wife about canceling them.
what a mistake that would have been
i have literally travelled the world on business and pleasure many times over and whether it was the Peninsula in Hong Kong or the Ritz in California i have never encountered a staff this friendly, accomodating and competent.
i have to say i never give excellent reviews but in this case:
the room was clean and modern and newly renovated, the air conditioning was perfect, not loud, the room was quiet and with blackout curtains pitch dark at night.
the location is downtown so no nightlife... but i wouldn't trade this hotel for a south beach hip one for anything.
you will not be sorry booking this.
kudos to bellman michael and manager deon

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Miami

Address: 400 South East Second Ave, Miami, FL 33131-2197
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Miami 4*
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Also Known As:
Hyatt Regency Miami Hotel Miami
Miami Hyatt Regency
Hyatt Hotel Miami
Hyatt Miami

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