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“Good Location” 4 of 5 stars
Review of Hyatt Regency Miami

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Hyatt Regency Miami
4.0 of 5 Hotel   |   400 South East Second Ave, Miami, FL 33131-2197 (Downtown)   |  
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Ranked #65 of 130 hotels in Miami
Morgan Hill
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Good Location”
4 of 5 stars Reviewed January 27, 2014

Stayed for one night prior to cruise. short taxi ride from the airport. Room is nice although a bit outdated it's not too bad. Fresh linens which is my top priority and clean. Had some minor issues with the tub which I addressed upon checking out so they can fix it for the next guest. It is within walking distance to restaurants and shopping. Got a good deal from Priceline. short taxi ride as well to port of miami. Requested a higher floor to avoid noise which is great. Will stay again.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 27, 2014

I'm used to Hyatt and this one was by far under my expectations...
At this price, there is no minibar, the room was still not made at 2pm, the bathroom is old and the food quality of the room service is really not good.
Stephan W.

  • Stayed January 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
215 reviews 215 reviews
50 hotel reviews
Reviews in 60 cities Reviews in 60 cities
89 helpful votes 89 helpful votes
1 of 5 stars Reviewed January 27, 2014

I booked a room for 5 nights and another one for my business partner for 3 nights. We were attending the Hedge Fund Conference taking place at the Intercontinental. The Hyatt was packed with people from the Empowerment conference. My room was old and there was a connecting door to another room occupied by people with a baby. Everytime the baby cried it felt like he was in my room. Room service was disgusting. I could not eat my ceasar salad and the burger was bad. Overall a big disappointment never again, the Intercontinental is much better...

Stayed January 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dothan, AL
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 27, 2014

I'm reviewing on my phone after checkout so I'll be brief:

I like Hyatt Regency hotels. They're usually great. This one is the least satisfactory experience I've had with the chain.

Our room (a suite) smelled like smoke despite repeated attempts to get something done about it.

The room itself was an odd arrangement with cut-up spaces that made it difficult to move around comfortably, especially in the bath/dressing area.

The bathroom was what I would expect from Clarion or Comfort Inn: one sink in a suite? A step-over tub/shower combo?

The "comforter" on our bed was a thin blanket sandwiched between two sheets. No extra blankets in the room.

After finally asking to speak to the manager on duty, we did receive an apology and a $100 credit toward our room charges so that was a nice gesture.

On the positive side, the staff is very friendly....and extremely helpful. Our bellman offered to help us with taping and labeling some FedEx boxes we needed to ship home so it was great having that assistance.

I don't know if the chain is just neglecting this particular property....because the people and service were great. But the hotel itself is one we won't use again.

Stayed January 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 26, 2014

I stayed here for only a weekend.

I admit I have had bad experiences with Hyatt Regency hotels in the past as they always feel a bit too much.

Regardless, the hotel was just average. The rooms are very large, but dated. definitely in need of renovation. I couldn't find a plug next to the bed for my cell phone in my room which is always annoying.

The service was actually good in all my interactions with them. Didn't utilize the restaurants, so I cannot comment on that.

Overall, its a good location, but no thrills inside. Not awful...but not great.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Shores, Alabama
Top Contributor
86 reviews 86 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 24, 2014

Only stayed 1 nite prior to cruise. Great Location to the Bayfront park, just a short nice walk along the water. The staff was amazing. Lobby, Restaurant, Bar all locations very nice. Room was good, carpet a little outdated, I actually didn't have a great view, but only one nite. It was clean (most important) and comfortable. Had late snack food at bar, great service, good atomsphere. Would stay again. Again, the staff was great!!

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st. johns
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 24, 2014

Spent 2 nights at this hotel this week. Very friendly and attentive staff. Wonderful lobby. Room was just decent - expected a bit more from Hyatt. Room had a constant smell that was a bit off putting. Tv took a while to get a hang of it. Expensive parking but thats Miami downtown. good breakfast - very friendly staff. I got a decent price so overall a rating of 3.5 out of 5. The staff friendliness makes up for the hotel shortcomings

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Miami

Address: 400 South East Second Ave, Miami, FL 33131-2197
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Miami 4*
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Also Known As:
Hyatt Regency Miami Hotel Miami
Miami Hyatt Regency
Hyatt Hotel Miami
Hyatt Miami

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