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“Miami weekend stay” 2 of 5 stars
Review of Hyatt Regency Miami

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Hyatt Regency Miami
4.0 of 5 Hotel   |   400 South East Second Ave, Miami, FL 33131-2197 (Downtown)   |  
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Ranked #50 of 111 Hotels in Miami
1 review
4 helpful votes 4 helpful votes
“Miami weekend stay”
2 of 5 stars Reviewed January 19, 2014

It was very mediocre. The rooms look dated, the balcony was locked and ive never paid that much for a room where breakfast was not complimentary. Stay at the airport Hilton. Atleast the room was Worth what I paid.

Stayed January 2014, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,702 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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Atlanta, Georgia
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 18, 2014

To set the stage fairly, there was a large conference (I am told 1400 people - families with children of all ages) when we stayed there. The infratructure (elevators, lounging areas, wi-fi, and staff) were stretched quite thin.

This hotel is in a great location and within walking distance or a short taxi ride to numerous restaurants. You can easily walk to the Bayfront, and the hotel is a couple of streets away from the traffic of Bayshore Boulevard. There is also a people-mover stop close to the hotel and it is right off a major highway. However, this is an older hotel in severe need of some freshening up.

On check-in we were told that the only room available for our family of four was one which had a wall bed, pull-out couch and a roll-in bed. The check-in desk was generous enough to offer us free breakfast (nothing spectacular) and internet (fair at best). The room turned out to be roomy and comfortable, but housekeeping was extremely slow and late. Inspite of the heavy rush the staff was very nice and helpful.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Juan, Puerto Rico
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 17, 2014

This is a good hotel, in a great location, the staff is very good and helpful. We've stayed before, but this time we had so many inconveniences with the valet parking people, that we moved to another hotel. The wait for our car was ALWAYS a half hour, one night the lady in charge of the booth threw the keys on the counter, when my husband complained of the wait, and on top of that, you pay $35.00 plus tips, for that kind of service.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, California
Top Contributor
91 reviews 91 reviews
24 hotel reviews
Reviews in 43 cities Reviews in 43 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 16, 2014

The staff in this Hyatt was absolutely wonderful. Their helpfulness and kindness were the best I experienced in the long, long time - big kudos!
The rooms are outdated and the wear is showing up - the corporate office needs to make some very needed upgrades.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Forney, Texas
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 15, 2014

This hotel is in a great location downtown Miami. Within walking distance or a short taxi ride of numerous restaurants. Close to Port of Miami, Bayside and South Beach. Every person there was very nice and helpful. However, this is an older hotel in severe need of a makeover. It reeks 1980's with the harvest gold wall paint and carpet as well as the basket weave wall paper in the halls. Built way before the age of electronic gadgets, plugs are scarce. Only one plug on the desk. Most other plugs hidden behind furniture and hard to get to. Bed needed upgrade as well. Very uncomfortable and well worn. This hotel has a lot of potential but really needs upgrading.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 9, 2014

The service was good and the rooms were nice. However, the Internet never worked, even after an hour with technical support. The parking was kind of pricey--$35 for valet parking and $19 for self-parking. The room was a little noisy because of the drawbridge. It sounded like I was next to the airport when the airplanes take off.

  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2014

Do not believe the negative comments you read about this great hotel. Stayed here for the third time at room 2233 and everything was amazing as usual but this time we had the pleasure of meeting Ivo ...... Ivo is the assistant manager of the restaurant and he was very welcoming with his great service making sure that everything was great for us. The gym is very small but very nice and clean. Congratulations to the GM of this property for hiring only the very best staff. Thanks and see you soon.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Miami

Address: 400 South East Second Ave, Miami, FL 33131-2197
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotel in Miami
#17 Luxury Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Miami 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Hyatt Regency Miami Hotel Miami
Miami Hyatt Regency
Hyatt Hotel Miami
Hyatt Miami

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