Just got back from my 2nd stay at this hotel and I must say that even though the hotel is one of the older ones, my stay was very comfortable! It was the best I've ever slept away from home because the beds are so comfortable and my sheets were always changed. Service is exceptional with team members always smiling and greeting you daily. I must give special shout outs to Juan and Claudia(riverwalk cafe), Nairomi (front desk), Michael (concierge desk), the housekeeping ladies (i didn't get their names but they cleaned the 15th floor during the period 23rd June-2nd July) and the lady at the Regency club room(didn't get her name but she was very polite and professional). To the management of this hotel, your asset is definitely your team! They always went above and beyond to ensure that my friends and I were happy and I would like to say THANK YOU!
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- Also Known As:
- Hyatt Regency Miami Hotel Miami
- Miami Hyatt Regency
- Hyatt Hotel Miami
- Hyatt Miami