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“A disappointment for a Hyatt!” 3 of 5 stars
Review of Hyatt Regency Miami

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Hyatt Regency Miami
4.0 of 5 Hotel   |   400 South East Second Ave, Miami, FL 33131-2197 (Downtown)   |  
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Ranked #65 of 130 hotels in Miami
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“A disappointment for a Hyatt!”
3 of 5 stars Reviewed June 27, 2013

The last reviewer wrote "immaculately clean" or similar.... I can't believe we're talking about the same hotel...
This place definitely needs a makeover/update. Furniture is ok, a bit worn in places, carpet seems dirty and not well vacuumed, the whole room could use a dusting, old fashioned and not very practical arrangement in the room, making everything a bit snug. Room Has a balcony but patio door is sealed shut. A/c smells a bit funky. Another guest checking in at the same time asked how many stars the hotel has, and when told "5 stars", walked away, and murmured "i can't believe this is supposed to be a 5 star hotel!"

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Augustine, Florida
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 24, 2013

This hotel was immaculately clean. The price was surprisingly very affordable. We had a great view, 22nd floor. Great service at the front desk as well as the servers, overall, very impressed. Very easy to find and central to the area. Will return on our next trip to Miami.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2013

big, clean , comfortable room , Excellent, helpful staf, great location, not far from bayside and dawntown
rates are fairly for this hotel
only thing that is very noisy , i think because it was the American independance day and also , final basket match between Miami and indiana

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ridgewood, New Jersey
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 18, 2013

This hotel is definitely showing its age versus the competition in the neighborhood. everything seems fairly worn out and its generally unstylish. but of course if you are looking to get the best deal possible the rates are fairly reasonable for a downtown hotel.

Stayed June 2013, traveled on business
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Naples, Florida
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 18, 2013

After your walk from the almost miniature parking garage, the first thing you will notice abput the hotel is the dated and empty convention center that is joined with the hotel at the lobby. The rest of the lobby has been upgraded somewhat and the hotel bar is decent.The floors above and rooms are dated and showing their age.That said, the location is great. The rooms are big. And the price was very right ($63/nt on priceline). I wouldnt use this hotel for personal vacation, but for my work trip by myself it did the job and id use it again

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Homosassa, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 17, 2013

This hotel is very dated and in need of better maintenance. The lobby is nice and welcoming as are the staff. Location is great, only 6 blocks to Bayside and a beautiful stroll along the bay. People mover is also convenient to us with tired feet. We liked watching the draw bridge go up and down for the boat traffic on the Miami River. Now the problems, as soon as we got off the elevator we were hit with a horrible order of mildew and old cigarette smoke. The halls and rooms were even worse. The carpet was loose and very matted from use. The furniture was dated and scratched. The small sofa table they use as a desk did not even hold our laptop and paperwork along with the coffee pot and coffee & tea caddy. What appeared to be a balcony was actually two glass doors turned into large windows and sealed shut...no fresh air at all. The bed was very comfortable and fresh new linens were used. We checked for bed bugs and there we not any, a good thing. The bathroom was again very dated with a small water closet and tub. The tub had mold all along the caulking and wall tiles. Lighting in the bath area was very dim. If we were paying for this room we would be looking for another hotel. As it is the company paid as we were attending the Trade Show. My husband was not happy with the business center. They advertise that they have Fed EX available but they did not. The business center is outsourced so the Hyatt would not claim any responsibility for their services. This could be a great hotel with its location and friendly staff. Remodel the rooms and tear out the old smelly walls, carpet, and bathrooms. Put in new modern furniture and we will be back.

Room Tip: For a good room book another hotel for now.
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  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 17, 2013

we attended a conference at this hotel. we stayed at a Miami Suite. the room was apparently renovated, but it did not feel like it. the bed was comfortable and there was a flat screen tv. apart from that the bathroom is very strange as it is part of the room with the toilet and the shower apart. all in all did the room feel very dark and not very clean. we arrived on a saturday and there was no laundry service until Monday.
the common areas of the hotel are very basic and the conference suffered due to the fact that everythign in this hotel is dark and basic. besides a loud sports bar there is no Bar to entertain. the restaurant feels like a Mexican joint with plastic like chairs.
the pool is a joke, small and with non comfortable lounge chairs. due to the location there is no sun in the afternoon.
this is one of the most basic hotels in Miami. if you dont have to stay there go someweher else.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency Miami

Address: 400 South East Second Ave, Miami, FL 33131-2197
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Miami 4*
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Also Known As:
Hyatt Regency Miami Hotel Miami
Miami Hyatt Regency
Hyatt Hotel Miami
Hyatt Miami

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