This is simply the worse Hyatt I've ever been. I am a Goldpassport Diamond member and to be honest, this hotel is horrible.
Rooms remind me of 1965 Las Vegas motels, and Regency Club area is small and cheap. Coffee is definitely not recommended.

Location is great if you need to stay in downtown . Brickell area.

Location is good:
1. located by the Miami river, so you can have a nice river walk.
2. Walkable distance to Bayside Marketplace
Service:
Front desk and bellman are very professional and friendly.
Room:
We had a coner room which is super spacy and nice view
Bed:
Super comfortable!!!

Having visited the Hyatt exactly one year ago, this visit was much better. The requested room was ready when I checked in, which was my major complaint on my last visit.

The room was adequate and clean. I wouldn't say there is anything really special about the hotel, but it was as expected. The customer service was good and all requests were met.

My only minor complaint is how thin the walls were. I could hear everything in the room next to mine, which did cause a little loss of sleep.

I would recommend this hotel for people catching a cruise or who are there for the conference space. There isn't much in the general area, so beware.

What I love about this hotel is that it is close to the city's metro (which is free) to go around downtown Miami. You could still walk to a lot of places, also. The staff was very friendly, particularly the valet staff. The valet guys took great care of our vehicle, considering one of my friends was paranoid about the car. The rooms were a decent size. We had a Miami River view, but the markings on the walls were disappointing. The pool area is very tranquil. The breakfast was delicious everyday. The drive to the beach is very short. It is close to the interstate. I'm glad I stayed there.