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“Pretty Nice Hotel” 3 of 5 stars
Review of Hyatt Regency Miami

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Hyatt Regency Miami
4.0 of 5 Hotel   |   400 South East Second Ave, Miami, FL 33131-2197 (Downtown)   |  
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Ranked #49 of 113 Hotels in Miami
greensboro, nc
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Pretty Nice Hotel”
3 of 5 stars Reviewed March 14, 2011

I stayed at this hotel for a business meeting a few weeks ago. Considering this is Miami, I've definitely stayed at a few hotels that are nicer than this one. It's adequate for meetings and such if you're a business traveler and is ideal if you want a downtown location instead of being in South Beach.

I thoght it was fairly expensive considering it's not on the beach, which slightly lowered my rating of this hotel

  • Stayed March 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,900 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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new hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 10, 2011

We had high expectations for the hotel based on the common areas. The ammenities in the room were horrible. The rug was dirty. The bathroom was tiny and awkward. The internet could only be used by one person. The water view was nice. We expected higher quality from a Hyatt Regency. They should have replaced the rug or at least cleaned the rug.

  • Stayed March 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiamiConsumerAffair, Guest Relations Manager at Hyatt Regency Miami, responded to this review, March 16, 2011
Dear Guest,

Thank you very much for your feeback on your recent stay with us. I wanted to reach out to you and personally apologized for the condition of your room, rest assure, we do not take these comments lightly and we use them to improve our facility and staff. If at all possible I would like to get the room number you stayed in so we can inspect the room. Please reach out directly to me for further assistance.
Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cambridge
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed March 6, 2011

Good location for stays before or after a cruise, within walking distance to Bayside Market Place, a little scary at night. Short drive to Port of Miami.
Rooms are clean and spacious enough for two. Small Breakfast buffet and expensive, food quality below average.
Front desk service was very good.

  • Stayed January 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Colorado
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 26, 2011

Very elegant hotel. The rooms were very clean, well decorated and more comfortable than most. We were there on New Years Eve, not intending to party as we had to be at airport at 4am (not nice), but despite that it wasn't surprisingly loud. Great service in room, bar and restaurant. Very accomodating and beds very comfy. Quick ride from Cruise ships and airport and easy walk (if you are in good health) to the Marketplace for food and shopping. Even though the price was steep by our standards, it was average for the area. We would easily stay here again.

  • Stayed December 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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evanston
2 reviews
4 of 5 stars Reviewed February 17, 2011

Nice Rooms, most of the staff were friendly. I liked the security of guests having to use the room key to go on the elevator.

  • Stayed February 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 12, 2011

Pros: probably most comfortable sleep, close to monorail and shopping. Cons: not much to do in the area on a sunday evening as most places are closed. We stayed here after a cruise and the hotel was great. Clean, quick check-in/ check-out, spacious standard room, very comfortable beds, concierge was very friendly. Location was close to monorail which is pretty convenient for bus to/from airport. We got a great price and if we need to stay in the business area would likely choose here because it is connected to a conference centre. The exterior and lobby are not spectacular, but the sleep is definitely worth the stay.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brooklyn, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 11, 2011

From the spacious lobby, to the indoor art and wonderful palm trees to the charming staff, four days at the Miami Hyatt were wonderful. The food was consistently well prepared whether from room service or the deli in the lobby.

Conference rooms were clean and well stocked and the concierges assigned to assist were knowledgeable and helpful. A truly great experience

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Miami

Address: 400 South East Second Ave, Miami, FL 33131-2197
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Miami
#16 Luxury Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Miami 4*
Number of rooms: 612
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Also Known As:
Hyatt Regency Miami Hotel Miami
Miami Hyatt Regency
Hyatt Hotel Miami
Hyatt Miami

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