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“Horrible overall services and rooms” 1 of 5 stars
Review of Days Inn Miami International Airport

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Days Inn Miami International Airport
2.0 of 5 Motel   |   7250 NW 11th Street and 72nd Avenue, EW Palmetto Expressway, Miami, FL 33126   |  
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Ranked #102 of 129 Hotels in Miami
Marathon, Florida
1 review
1 helpful vote 1 helpful vote
“Horrible overall services and rooms”
1 of 5 stars Reviewed March 31, 2013

What can I say, absolutely horrible service. We ended up going somewhere MUCH better. First off we got to the desk where we had to wait in line after the guy in front of us was pissed because his reservation was cancelled due to his credit card being declined. After the long wait, we handed the guy our reservation printout and he told us he could not find our reservation. After a while of searching in his database he found that our reservation had been cancelled, to guess what.... The same thing as the guy before us. The card was declined. We even called the credit card company and they confirmed that the reservation was indeed charged to the card and that there was no decline. The guy behind the desk didn't seem to care. They had given the room to someone else. We were very pissed for the fact that we had been traveling (by car) the whole day and then to be told that we don't have our hotel room anymore. We were mad and even confronted them about why they never tried contacting us via phone or email. That's the whole reason of making us fill out those lines for reservations. Jose was the name of the guy behind the desk, he didn't care and pushed us out the door so he could finish skyping with his family.WHAT A GREAT STAFF YOU HAVE THERE!!! NOTTTTT. In the end, we are VERY thankful for them doing this because we found a MUCH BETTER hotel for a cheaper price in the same general area. We won't be making the mistake of EVER staying there again.

Room Tip: The best tip... Don't waste your time here
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  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tequesta_1, Guest Relations Manager at Days Inn Miami International Airport, responded to this review, October 17, 2013
Thank you for your review. We are glad that you were satisfied.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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612 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Additional Information about Days Inn Miami International Airport

Address: 7250 NW 11th Street and 72nd Avenue, EW Palmetto Expressway, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #102 of 129 Hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Miami International Airport 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Days Inn Miami International Airport Hotel Miami
Miami Days Inn

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