Thanks to Anthony I had an excellent as opposed to what could have been a horrendous stay. I was given a room which was not ready and promptly upgraded with an apology and a smile. I also was supposed to have my anniversary gift delivered to the hotel but the delivery company mixed it up. I was obviously annoyed because I didn't know this at the time but Anthony walked with me to the other location through the hot sun and spoke to the person's at front desk after he had been on hold for a while. He even went further to have the company fax the exact location of where they would have delivered the package. The other location couldn't find my package and needless to say I went into my room upset and forgetting about another package I also had delivered. Approximately 20 minutes later, I heard a knock at my door and there with Anthony were both of my packages for our anniversary. He went above and beyond his call of duty and I would recommend here to anyone. You want to feel cared for when your away from home by those hosting you, not to mention the rooms were clean and sparkling.
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- Also Known As:
- Red Roof Inn Miami Airport Hotel Miami
- Miami Red Roof Inn