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“Filthy! Don't stay Here!” 1 of 5 stars
Review of Red Roof Plus+ Miami Airport

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Red Roof Plus+ Miami Airport
2.0 of 5 Motel   |   3401 NW Lejeune Road, Miami, FL 33142-5628   |  
Hotel amenities
Ranked #70 of 129 Hotels in Miami
Warrington, Pennsylvania
1 review
5 helpful votes 5 helpful votes
“Filthy! Don't stay Here!”
1 of 5 stars Reviewed July 15, 2014

Stayed here for one night prior to vacation. Staff was OK and helpful, but hotel was very dirty. Mold in room everywhere. Shower and bathroom very dirty and not cleaned found hair in bathtub. See pictures that says it all.

Room Tip: Very Loud Planes go right over hotel
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  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, July 22, 2014
We thank you for your feedback, We take these issues seriously and will ensure that steps are taken to avoid any re-occurrence. We appreciate you staying with us and hope you will visit us again the next time you are in the area.
John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,214 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
BVI
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 15, 2014

You get what you pay for!!!!
This was a terrible experience.
Room was dirty, the A/c was so loud, I had to turn it off. The toilet did not flush properly, and then it ran all night...even with the jiggle of the handle. Nothing worked.
Men hanging outside the room drinking beer all night and in the morning there was trash everywhere.
I do NOT recommend it!
On a positive note, the front desk assistant was very friendly.

  • Stayed July 2014, traveled solo
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, July 22, 2014
We thank you for sharing your experience with us and do apologize for the noises that disturbed you during your stay. As a airport location you will experience noise of the aircraft occasionally passing by, however our sound proofed double sided windows provides you with a comfortable sleep. Our front desk will be delighted to hear your comments and we hope you will visit us again when next you come to the area.
Thanks.
John
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San Salvador, El Salvador
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 8, 2014

This hotel is just perfectly located for my family.
I enjoy it's simplicity.

In my last review I complained about the AC unit; it's only fair I comment I had no issues at all this time.

The front desk personnel were really kind and courteous. It was really pleasing to find a smile upon any request. Out of the 3 visits, this staff was the best!

There was construction work being done in a neighbouring building beside the hotel, so during the day it was kind of noisy; then again, you don't spend most of your daytime in the hotel, so it was no issue to get a good night's sleep.

The only thing I would ask for, is an in room coffee maker to come included in the standard room. They offer premium rooms with coffee maker, microwave and fridge but at an extra cost.

I enjoyed my stay, and will book again!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, July 9, 2014
We are delighted that you came back to stay with us a third time. Your feedback was very important to us. Our agents will be happy to read your comments about their excellent customer service. We aim to please. We also offer coffee and tea in our deluxe rooms, maybe you will try this category on your next visit. We hope to see you again soon.

Thank you.

John
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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 3, 2014

The price was great, it is near the airport which was very convienent.The bed was very comfortable,service was good.The room was clean and quiet dispite being so close to the airport.I would stay there again.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, July 9, 2014
Thanks for your recommendation. We are happy that our location close to shopping, all major highways and airport was convenient for you. We are also delighted that our price point met your budget, we are priced ideally for our location, amenities and service. Thanks again and hope to see you on your next trip to Miami.

John
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Negril, Jamaica
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2014

I Stayed at Red Roof Plus whenever I am in Miami, the service is amazing and there rooms very comfortable and clean. Management and staffs are friendly and there rates are affordable, I would recommend anyone to the Red Roof Plus Hotel.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, July 9, 2014
Thanks for your recommendation. Our staff will be delighted to read your comments, we enjoyed serving you. I see that our large clean rooms, free parking and airport shuttle service suited your needs. We hope you will choose us again when next you visit the area.

Thank you.

John
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Newport News, Virginia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 28, 2014

We arrived in the early morning hours, 2 am after a long 14 hr drive, i couldn't wait to lay down & sleep in bed. The desk clerk was helpful, and when we tried to find parking which was in the a gated area, there was none. we had to park outside the gate, which irritated my husband. The room itself was great, nice & clean, a very comfortable beds. I would have to advise if you stay here, be aware this is a pet hotel, so you can hear dogs barking in the early morning, which annoyed me. Other than that, i don't have anything bad to say about this place. More parking needed for the number of rooms available. I missed breakfast, so we i say how it tasted.
Great stay for the money.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, July 9, 2014
Thanks for submitting a review on our hotel. We are happy that our new large clean rooms and amenities such as free Wifi, complimentary airport and restaurant shuttle service met your needs. We do provide complimentary parking for all cars. Hopefully you will get a chance to sample our breakfast on your return.

Thank you.
John
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New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 25, 2014

Parking fills up at night, but is possible... bigger problem's with rooms air circulation. windows are shut sealed, meaning you don't get airplane noise, but at the same time air circulation is NON EXISTENT... had to turn on the heating to dry up the air from the humidity of the room. If you use the AC, you're going to freeze, unless you're polar bear.
Breakfast is disgusting inedible plastic bagels and bread with lousy jam & butter, it shuts at 9 promptly! Room cleanliness seemed OK (didn't inspect), bathroom was not. Bathtub dirty around and outside with visible chips and cracks painted over, it has no exhaust fan, sink is in the room.

Room Tip: read between the lines and average comments
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, June 26, 2014
Thanks for submitting a review. We are happy to remind your compliments on our staff. I am sorry to hear your stay was not satisfactory and we certainly appreciate you telling us about the details. We are committed to providing the best possible service and will ensure that these areas are corrected. Our bathroom extractor works but we have the quiet type in your location, it does not give make the sound similar to a fan. Sorry to hear that our AC was too cold. Again, we do appreciate your comments and hope to see you again on your next trip to Miami.

Thank you.

John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Plus+ Miami Airport

Address: 3401 NW Lejeune Road, Miami, FL 33142-5628
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#44 Business Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Plus+ Miami Airport 2*
Number of rooms: 155
Reservation Options:
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Also Known As:
Red Roof Inn Miami Airport Hotel Miami
Miami Red Roof Inn

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