Picture this, Miami, August 31st... Arrived at MIA at 2:30pm, excited to start vacation and check out South Beach. Our excitement came to a screeching halt when we were passed by the free EMPTYhotel shuttle not once, but twice, driven by a man on a cell phone. We called the hotel desk and got an employee on the other line with scant English and an even poorer connection. I felt like I was talking to my grandmother through a 1960s rotary dial. The desk clerk said the shuttle couldn't have passed us yet and he'd be there "any time now". Any time now must have been Red Roof code for 90 MINUTES! 90 minutes can seem especially long anyway but it seemed like eternity in the 95 degree heat and 87 percent humidity. The hotel is close to the airport, true enough, so close in fact that we should have just walked. Flash forward to check in where 1 clerk is working at prime hours and you guessed it, scant English once again. We waited in a lobby full of people for another 45 minutes. When we finally receive our key we head to our room to find the floors unswept and sticky. Not a syrup spill sticky but a thick, shoe sucking, black grime, that screams "mop me"! I head to the bathroom and find 4, count 'em FOUR dead black flies on the floor and one pasted to the wall. To add insult to my dismay and disappointment, there are mounds of dust and hair in the corners and long black hairs surrounding the tub drain. This place could not have been touched in days, at least. As if this was not bad enough, there were green globby drops of Heaven only knows down the back of the door. After sachetting myself out of the bathroom (the door misses the toilet by 4 millimeters), I head back down to the front desk to report my findings. In addition to a detailed verbal description, I also provided pictures, which I can hopefully attach here as well. The desk clerk states they can send house keeping. SUPERB I think, and head via cab to South Beach. Fast fwd to late evening and the dust bunnies (and likely mites) have been scooted around the room, out of the corners, the grime and tar still intact but a little less abrasive and the flies now in the bathtub with the partially washed down hair... no more rooms available equals me sleeping fully clothed, socks and all with my husband, our 2 children and 3 pillows to share between us. The free breakfast they list is a JOKE and truly they should be embarrassed. They provide white bread, apples, and prepackaged muffins. The highlight was leaving for port Miami and I have never left a hotel so quickly. Should you book this room out of sheer torture to yourself and others, be sure to bring your room keys back to the desk with you. Hotels we typically stay in do not require the keys back so we left them in the room. The morning clerk said we had to have them and we needed to go and get them...it literally took me 10 minutes to explain we couldn't get back in to the room to retrieve them. You know that old saying, "nothing is free"? Red Roof Inn Miami is the epitome of that phrase. Free shuttle, but sweat to near dehydration while you wait. Free breakfast = prison food. Bottom line, you get what you pay for. Shame on me for buying in to the newly remodeled and award winning marketing scheme and shame on RRI for scamming people.
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- Also Known As:
- Red Roof Inn Miami Airport Hotel Miami
- Miami Red Roof Inn