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All 130 Miami hotels

Comfort Inn & Suites Miami Airport: Traveler Reviews

2.0 of 5
5301 NW 36th Street, Miami, FL 33166
Hotel amenities
Comfort Inn & Suites Miami Airport
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Ranked #95 of 130 hotels in Miami
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231 reviews from our community

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Traveler rating
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Date Rating
Sao Paulo
1 review
“Ok for a good bath and sleep”
3 of 5 stars Reviewed November 4, 2010

I loved the shower, it has different kinds of flow. The reception desk supervisor, Frank, was a diferential, very kind. The carpets weren't so clean, we couldn't walk around without a shoe - and this is not good when you have a 2-year old daughter who wants to stay barefoot all the time. We stayed there due to problems with our flight and we had just checked out from another Choice Hotels. But I'm not sure if I had stayed here if I had time to search for other options.

  • Stayed November 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
“What happen to CUSTOMER SERVICE VALUES????”
2 of 5 stars Reviewed May 20, 2010 via mobile

Upon arrival my room was not ready, it took 1 hour for someone to get my room together. Customer service was very very very poor!!! When I finally got to the room the bath tub had black spots inside as if it was rusted or half cleaned,the ceiling was leaking due to the AC unit, all the appliances were way outdated. The breakfast was you make your own waffles with a line backed up to the door of people waiting for the one machine to make their waffles. Even an out of date toaster which of course had a line also. I'm not even going to mention how the gift shop inside the hotel was a rip off! The restrooms downstair in the lobby area were disgusting! The hotel clearly needs a UPDATE!

  • Stayed November 2010
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Great Customer Service”
4 of 5 stars Reviewed April 22, 2010

This hotel is super clean and the staff members are very helpful and accomodating. Mr J.C. Vera the area sales manager, took the time to help my sister and I after we had trouble getting our tickets for a cruise the next day to print. He even told us about some local events that were occuring in Miami and surrounding areas that week.

  • Stayed March 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SouthPlainfield, New Jersey
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Should have been better, it was Miami”
2 of 5 stars Reviewed April 20, 2010

Went to Miami, and stayed at this hotel. I had no options, I'm a choice privileges member, the comfort inn is their best product. It was the only one in the area.
There were 5 employees and 3 guest, i was one of them and not even a how can i help you. Tried to talk to one of them and answered the phone instead, finally after 10 minutes, i told them that i had a reservation. Room is definitely big. We were on the ninth floor, and had a king size bed. It was weird, as soon as we entered our room, some one came and slid restaurant papers under the door. Curtains was torn up a little, and TV didn't work. Couldn't find the remote the one night i stayed. They had coffee near the front desk, but no lids nor any type of creamer.
wont come back again.

Stayed March 2010, traveled as a couple
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Chicago
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Not a good option”
1 of 5 stars Reviewed March 12, 2010

I was booked here by the airline after my connection in Miami was missed because of delays. The stay was free and I still think it was too expensive. It's near the airport in a dated building that just smells of "old" throughout. I almost booked another hotel and paid for it myself. Unless you are desperate, stay away from this place.

  • Stayed February 2010, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites Miami Airport

Also Known As:
Comfort Inn And Suites Miami Airport
Comfort Inn & Suites Miami Airport Hotel
Comfort Inn & Suites Miami Airport Hotel Miami
Comfort Inn Miami
Comfort Inn Hotel Miami
Comfort Inn Miami Airport
Miami Comfort Inn
Comfort Inn Suite Miami Airport
Address: 5301 NW 36th Street, Miami, FL 33166
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #95 of 130 hotels in Miami
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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