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“Ok Hotel - Crappy internet” 3 of 5 stars
Review of Comfort Inn & Suites Miami Airport

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Comfort Inn & Suites Miami Airport
2.0 of 5 Hotel   |   5301 NW 36th Street, Miami, FL 33166   |  
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Ranked #89 of 129 hotels in Miami
Castries, St. Lucia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Ok Hotel - Crappy internet”
3 of 5 stars Reviewed October 23, 2013

This hotel is good for short term stay. Close to the Airport with free breakfast. No fridge or microwave in the rooms. My major issue was that the internet kept dropping out in the room. This was very frustrating as I am taking an online course and this was very did not help. The staff seemed insensitive to this issue. They need to fix the internet.

Room Tip: We were on the third floor. No indoor stairs and only two elevators.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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337 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Oxon
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 21, 2013

We stayed one night in this hotel before flying to St Maarten, it was not to far from the hotel staff were helpful the only thing I had asked for a high room facing the airport so I could see the airport but the first room they gave me had a palm tree in the window but soon I had a rom on the 9th floor thankfully..There is a shop there and food and drinks were available till late.the shuttle is half hourly to and from the airport which takes about fifteen minutes. The room was nice and clean which always improves a stay. The breakfast is lovely too which helped start the day.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 21, 2013

We've stayed in this hotel since 2001, and sadly, October 2013 will be the last time.

We used to pick this hotel because breakfast is included, its located near the airport and the shuttle is a great advantage, so we usually stayed here one or two days before our departure. The rooms are big and used to be clean.

This time (october 2013) our experience was different:

First of all they were remodeling but didn't tell us anything in advance, even though we stopped by the hotel one week before our reservation in order to pay for an extra day. At least they should have had the courtesy to let you decide whether you want to stay there despite the remodeling works.

We took the shuttle to the hotel and the driver was insane. All the people in the bus was shocked of the way this guy drove (fast, sudden accelerating/brake... a mess).

The room smelled of cigarette even though it was a non smoking room. The WC wasn't working properly (water kept dripping into the toilet bowl).

The breakfast was regular, not to many tables because of remodeling jobs, eggs, sausage, cereal, waffles.

We went out the day we stayed there and returned about 16:30 in order to pack our luggage and the service ladies were still in our room (we're used to get our rooms clean in the morning) so we had to wait in the hall (without chairs because of the remodeling) until they were done.

The shuttle driver that drove us to the airport in the morning (2:30am) was totally different, kind, good driver, thank god not the same guy that the day before.

There are many hotels in the area that offer the same services, so i think it's time for us to try a different one.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Budapest, Hungary
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 12, 2013

It is quite used hotel outside and inside too, the corridors of the hotel are in terrible condition.
Our room was ok inside and it was really huge for 2 of us. They have office room, where you can do your chekin for the plane and print the tickets. The breakfast is ok, and don't forget about the free shuttle, so for that price is absolutly recommended.

Room Tip: non smoking room, if you don't smoke
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Top Contributor
68 reviews 68 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 4, 2013

We tried this hotel for a pre-cruise stay. It's perfect. Clean, nice rooms, free internet (my must have), good breakfast. The location is perfect for either cruise or airport departures. Quick access to expressway to S Beach, parking lots, airport, cruiseport.

Room Tip: Not so much about a good room but if you're a choice hotels member you can get an upgrade to a t...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 29, 2013 via mobile

I got bedbugs from this hotel. Rooms were "clean" on the surface but I could tell they weren't cleaned regularly. The rooms had a very strong mildew smell. Especially when you didn't have the air conditioner on to provide a little ventilation. Shady characters always walking around the lobby. Breakfast was horrible. I went once and rest of my trip...this was just an unpleasant place to stay.

  • Stayed April 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinellas Park
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 15, 2013

We stayed here one night in between soccer games at Sun Life Stadium so we were only in the room for sleeping, maybe 10 hours. We paid $56 for two double beds for 4 people through Hotwire's Express Deals. The hotel is old so while our room was big and the beds comfortable, the walls, carpet and fixtures were really in need of some help. The bathroom was small and there was no refrigerator or microwave. I am very sensitive to smell. To me, the room had a musty, moldy smell and the sheets felt a little damp. The air vent looked like it hadn't be cleaned in a while so that was probably why the room smelled. There was a free breakfast offered from 7-9. We didn't make it, however it smelled good as we were checking out. For the hotel being next to the airport it was very quiet. For us, the location was perfect for getting to and from Sun Life Stadium. I would never stay at this hotel for an extended period and I would never pay full price, but for this price and a bounce trip, it fit our needs.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Miami Airport

Address: 5301 NW 36th Street, Miami, FL 33166
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #89 of 129 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Miami Airport 2*
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Also Known As:
Comfort Inn And Suites Miami Airport
Comfort Inn & Suites Miami Airport Hotel Miami
Comfort Inn Hotel Miami
Comfort Inn Miami Airport
Miami Comfort Inn
Comfort Inn Suite Miami Airport

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