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“Poorly Maintained - Begging to be torn down and replaced” 2 of 5 stars
Review of Comfort Inn & Suites Miami Airport

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Comfort Inn & Suites Miami Airport
2.0 of 5 Hotel   |   5301 NW 36th Street, Miami, FL 33166   |  
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Ranked #88 of 129 hotels in Miami
The Villages, Florida
Top Contributor
166 reviews 166 reviews
76 hotel reviews
Reviews in 88 cities Reviews in 88 cities
63 helpful votes 63 helpful votes
“Poorly Maintained - Begging to be torn down and replaced”
2 of 5 stars Reviewed March 7, 2013

Stayed 3/6/2013. Total cost with tax was $123.17. Our first impression was that parking was a long way from the large lobby at this old hotel on the back side of the airport. Our final impression was that this is a very poorly maintained hotel begging to be torn down and rebuilt.

Desk clerk was efficient but impersonal during check in. She advised on breakfast but never offer a wi-fi code. I asked for a restaurant recommendation, but none were identified. She did suggest a street several miles away that had lots of restaurants.

The elevator was dirty and opened on the back side to the laundry room. In fact while we were in the elevator, housekeeping staff brought a cart full of laundry through the elevator from laundry room to the lobby. We also shared the elevator with housekeeping staff who got on with their carts twice during our stay.

The hallway carpet leading to our room was dark and dirty. We noticed the walls had peeling wallpaper with many "dings" in the wall. Once at the room, the keys did not work in the old card reader lock. Had to jiggle them many times and almost gave up before getting lucky and got into the room.

The room was a bit depressing, wallpaper peeling and carpeted floors stained and dirty. No fridge or microwave but LCD TV was appreciated. The sheets may have been clean, but were very old, tattered and yellowed.

Most disappointed with the bathroom. The toilet was set so far under the countertop that the lid would not stay up without holding it. The showerhead was an old time adjustable spray type, but it did not produce enough water through any setting to be satisfying.

Fresh coffee was available in the lobby early in the morning and a restaurant for complimentary breakfast is on premise. However, after our experience we did not dare to try it. There are good restaurants a few miles away, but none, other than a Chinese restaurant with no customers, were within walking distance of hotel.

I'm a Diamond Elite member with Choice Hotels and we travel constantly, but we will not stay at this hotel in the future.

Room Tip: Good local restaurant about 2 miles away if you are driving is "Catch of the Day" on 46th...
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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332 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Rootstown
2 reviews
1 of 5 stars Reviewed March 6, 2013

We arrived at 3am. the desk clerk was asleep in the office. The bar was so loud with karaoke.
Our room was 249 which was directly over the bar. walls and floor was vibrating it was soo loud.
called front desk but phone didn't work, the lamp kept flickering so I unplugged it. went back to front desk to request another room was told there was no other ones, this is the room we put guests in who arrive late. room was also right on front directly by the street which is a main road. cars and trucks all night, so loud, got no sleep. room smelled like smoke and was just overall a bad experience. would never go back, choose someplace else.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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BRENTWOOD
Top Contributor
62 reviews 62 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 2, 2013

This hotel was kind enough to keep our luggage for us during a cruise, since we were staying there for one night after the cruise.

The facility was being updated, but we still found the motel and our room to be very pleasant. It is also very convenient to the airport.

Room Tip: Noise from the airport isn't a major factor, but I'd still request a room on the side away f...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 24, 2013

From our initial visit to the registration desk, this hotel was not up to the standard one might expect for the price we paid. The lobby was somewhat barren and sparsely decorated for such a large room. The check-in staff were pleasant and welcoming. The halls and room looked dark and dingy. The furniture, bathroom fixtures and linens were dated and worn looking. The sheets looked as if someone had already slept in them. I was never able to get the wi-fi to work on my laptop in the room and there was only one computer in the business center that was occupied every time I tried to use it. The breakfast buffet was nothing special with all the usually items available.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Germantown Hills, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 22, 2013

We were looking for an inexpensive place to stay near the airport before we left for a cruise. I was a little concerned about the poor reviews but found the hotel to be fine. The location was great, parking lot was safe, people were friendly, room was clean and the breakfast was nice. It is an older building and not fancy but a good value. We would stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orland Park, Illinois
Top Contributor
100 reviews 100 reviews
18 hotel reviews
Reviews in 46 cities Reviews in 46 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed February 4, 2013

We were put up by American Airlines on 2/2.2013 so we did not pay. The tub had someones hair in several places, Bathroom door did not close, sink was backed up, toilet gurgled every time you flushed, and lastly the mattresses were very used and lumpy. Very poor.

Room Tip: Stay away.
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 30, 2013

We had a group stay the night before a cruise this year. The place clean and the people were friendly. The price was reasonable and the front desk was very helpful.The shuttle from the airport was good and they help with the shuttle to the ship the following day. The are restaurants near by and the breakfast was good.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Miami Airport

Address: 5301 NW 36th Street, Miami, FL 33166
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #88 of 129 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Miami Airport 2*
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Also Known As:
Comfort Inn And Suites Miami Airport
Comfort Inn & Suites Miami Airport Hotel Miami
Comfort Inn Hotel Miami
Comfort Inn Miami Airport
Miami Comfort Inn
Comfort Inn Suite Miami Airport

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