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“Good for a stop-over” 2 of 5 stars
Review of Comfort Inn & Suites Miami Airport

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Comfort Inn & Suites Miami Airport
2.0 of 5 Hotel   |   5301 NW 36th Street, Miami, FL 33166   |  
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Ranked #89 of 130 hotels in Miami
Elizabeth, Colorado
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Good for a stop-over”
2 of 5 stars Reviewed January 21, 2013

The hotel has a shuttle to & from the airport and the price is reasonable. The ladies at the desk were pleasant. The breakfast was good, like other Comfort Inns. Overall, the hotel is extremely aged and appears to be in a rough neighborhood. I don't think I've ever had sheets that felt as used as these were. We were located near the elevators and heard mechanical noises most of the night. The restaurant is closed, so we walked a block or two to the iHop and had a fine meal.

Room Tip: Don't stay in a room near the elevators.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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327 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2013 via mobile

The shuttle for this hotel took forever at the airport-over 45 mins. The room was spacious but very old and dirty. Our rollaway bed that we ordered months in advance was not in the room and they weren't sure if they had any left. They finally located one and brought it up. Then we found a massive cockroach on the curtain. When I called down to the front desk to get another room, they hesitated but finally agreed to switch us to another room, which ended up being next door. We then went downstairs to eat at the "restaurant". The service was terrible, rude and unhelpful. My son ordered a hot dog, which gave him food poisoning and he threw up a few hours later. Terrible hotel-will never stay there again.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 7, 2013

I stayed here one night in Janruary and it was fine. It's not the Ritz-Carlton but I didn't have any of the problems listed below. The room was very big and the dinner was actually pretty good. It's also convenient to the airport. The room was a bit musty but I didn't think it was particulary dirty as some have stated.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 6, 2013

Average standard of Comfort Inn. The room doesn't have microwave inside though. But good price bc we were staying there for the New Year's Eve, and pretty close to the airport.
We didn't get the breakfast bc they started late on Jan 1st, which makes sense, it's a holiday anyways.
Other than that, clean room and nice staff, 24 hour hot water and coffee in the lobby.
The parking area is big, and it means you might walk a little bit from your car.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Port Richey, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 28, 2012 via mobile

Booked through travel site, so we got a decent rate for two nights over New Years weekend. Having been deployed to Iraq for a year makes you appreciate just having clean sheets, a clean functioning bathroom and polite, professional staff. All of which we found here. Only reason I gave them an average rating was the bait and switch they pulled when the manager commented on the "low" rate we paid.

As we discovered, we got put into the older, shabby side of the hotel. There were stains on all the furniture and carpets, even those in the halls. A pile of wiring, including a huge power strip under the night standand little hairballs in the corners of the bathroom.

But the bedding was clean and comfy, the shower was clean and everything worked.

Blessed is civilized life.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bc
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 21, 2012

I am a retired Flight Attendant so I have stayed in hundreds if not thousands of hotels around the world and this hotel will go down as one of the top 3 WORST hotels I have ever stayed in. It was dirty, seedy, and the staff were rude and abrupt. If I did not know better I would have thought we were in a third world country and not the USA. The bath tub was so dirty I would not use it. The carpets were so filthy we would not take our shoes off. There was old sugar packets and straws in the corner of our room from the in room coffee. The sheets were dirty and torn. Everything was falling apart. This hotel needs a major renovation, although I think I would just implode it and start over. The area where it's located is very seedy and some of the persons hanging around the lobby were just plain scary.

Room Tip: Don't choose a room here, stay elsewhere.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tijeras, New Mexico
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 20, 2012

This hotel is in bad need of a complete overhaul. Our stay was a pre-cruise overnight stay and we were looking for a free airport shuttle and they had a shuttle($10.00) to the Port of Miami. The Airport and Port shuttles were ok. The hotel is dirty, old and smelly. The staff where nice and upgrade us to a suite, we had not ask they just did it of whatever. The term” suite” didn’t mean much just more dirty space. There were people hanging around the lobby that didn’t seem to be staying there. I wouldn’t have my wife go down stairs by herself. We have stayed in a lot of hotels and this is an older “ 1 star” hotel. If you pay more than $50-$65 for this hotel you just got taken, also expect it to be dirty.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites Miami Airport

Address: 5301 NW 36th Street, Miami, FL 33166
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #89 of 130 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Miami Airport 2*
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Also Known As:
Comfort Inn And Suites Miami Airport
Comfort Inn & Suites Miami Airport Hotel Miami
Comfort Inn Hotel Miami
Comfort Inn Miami Airport
Miami Comfort Inn
Comfort Inn Suite Miami Airport

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