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Comfort Inn & Suites Miami Airport: Traveler Reviews

2.0 of 5
5301 NW 36th Street, Miami, FL 33166
Hotel amenities
Comfort Inn & Suites Miami Airport
Ranked #95 of 130 hotels in Miami
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225 reviews from our community

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Date Rating
Tijeras, New Mexico
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Not the place to Stay”
1 of 5 stars Reviewed December 20, 2012

This hotel is in bad need of a complete overhaul. Our stay was a pre-cruise overnight stay and we were looking for a free airport shuttle and they had a shuttle($10.00) to the Port of Miami. The Airport and Port shuttles were ok. The hotel is dirty, old and smelly. The staff where nice and upgrade us to a suite, we had not ask they just did it of whatever. The term” suite” didn’t mean much just more dirty space. There were people hanging around the lobby that didn’t seem to be staying there. I wouldn’t have my wife go down stairs by herself. We have stayed in a lot of hotels and this is an older “ 1 star” hotel. If you pay more than $50-$65 for this hotel you just got taken, also expect it to be dirty.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff by the Sea, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“COCKROACHES!!!! Don't let American put you here!”
2 of 5 stars Reviewed December 7, 2012 via mobile

First thing this morning when i walked in the bathroom a huge cockroach walked over my foot! Traumatic! American airlines put us here when our flight was canceled unfortunately! Should have known from the dirty shuttle the hotel would also be filthy! Very outdated and the bathroom reeked of mildew! Gross! Don't normally review but wanted to warn you all!

  • Stayed December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Goldiss1 about Comfort Inn & Suites Miami Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Ayr, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Upgrade stay”
3 of 5 stars Reviewed November 15, 2012

We arrived in Florida early and decided to upgrade our first night stay. We did use points so it was affordable. The room were large but carpet was dirty stains all over. Bed was good. The breakfast area was way over crowded and if we hadn't tool this on points wanted $8.95 per person which the meal wasn't worth. Pool area and fitness area was nice. Wouldn't pay to stay there the area around we not a nice looking area although we didn't have nor hear of any problems.

Room Tip: Wouldn't stay there cheaper better kept places near by.
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yarmouth, Maine
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
63 helpful votes 63 helpful votes
“DON'T STAY HERE! VERY OUTDATED AND TIRED.”
2 of 5 stars Reviewed November 14, 2012

We were forced to stay here because of a cancelled flight and this was the cheapest hotel we could find that offered an airport shuttle at 4 am. You certainly get what you pay for, but usually Comfort Inns or Suites are much nicer than this dump, In fact, last year we stayed just a few blocks down the road at the brand new Comfort Suites on Minola Drive, which is like a palace compared to this place. STAY AT THE COMFORT SUITES ON MINOLA DRIVE - DO YOURSELF A FAVOR!!
I feel badly for anyone who books this hotel for their stay in the Miami area because this hotel does not do Miami justice. First of all it is an airport hotel, so it's not in the best location - very busy road. It appears to be undergoing a renovation yet there were none of the typical signs "please excuse our appearane while we are renovating". The lobby doors were blocked off with yellow tape because the driveway was being repaved, but the lack of curb appeal made this tape look more like a murder scene! The entrance had cigarette butts, trash and the doors and windows looked as if they hadn't been cleaned in years. There were shady characters milling about and it gave us a very unsafe feeling. When you walk in there is a very odd restaurant and our only thought was "who the heck would eat there" - and why is there a restaurant in a Comfort Inn. The lobby was right out of 1960 - dust inclulded! There are renovated rooms and non-renovated rooms, so of course, we requested a renovated room. The room was surprisingly quite large with a flat screen tv, and ok furniture. The carpet appeared new as did the bedding. But, the bathroom was barely big enough for one person to fit in. Not good for an airport hotel when family are usually rushing to catch a flight.
The doors don't close correctly which lets in lot of hallway light and NOISE! Why do people insist on slamming their hotel room door? Do they slam doors at home? And why do people feel the need to carry on a lenghty conversation in a hotel hallway?
But the biggest problem was with the rollaway bed we requested. It had to be the very first rollaway be ever made! The springs were all poking through and when you sat on it the entire thing caved into the floor. I seriously thought I was on Candid Camera! What a nightmare.
There are way too many better choices than to stay at this hotel.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask BELGIRL about Comfort Inn & Suites Miami Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jundiai
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“needs more attention”
2 of 5 stars Reviewed November 7, 2012

The beds are good and the bathroom looks new, but there were coins on the floor of the room (nobody cleaned it ?), hair in the shower, and we had some problems with noise : the fridge was disconnected when we arrived, so we plugged it in, just to find out that it made a terrible noise (that´s probably why it was off). So we plugged it out again before going to bed, and then... we found out that the ac was veeery noisy as well, and that one we could not turn off because it was very hot. So I woke up many times during the night !

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Monica V about Comfort Inn & Suites Miami Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Comfort Inn & Suites Miami Airport

Also Known As:
Comfort Inn & Suites Miami Airport Hotel Miami
Comfort Inn And Suites Miami Airport
Comfort Inn & Suites Miami Airport Hotel
Comfort Inn Miami
Comfort Inn Hotel Miami
Comfort Inn Miami Airport
Miami Comfort Inn
Comfort Inn Suite Miami Airport
Address: 5301 NW 36th Street, Miami, FL 33166
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #95 of 130 hotels in Miami
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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