Even though the parking area was quite overwhelming I must say the hotel itsself made up for everything! The staff was very helpful and welcoming...the rooms were spacious and housekeeping was excellent! The rooms were beyond quiet and I had my concerns considering we were right be the stairwell but we never hear a peep! The only downside I can think of would be the internet service. If you're visiting on business I suggest you use the hotels computer room because the wifi connection takes forever :-(

My friend and I stayed here the night before our Carnival cruise left and we were very happy with the location, service, etc. The hotel had a special that offerd airport transportation as well as a shuttle to the cruise port the next day so you really couldn't beat the price when you consider what those two options would have cost us.

We took a cab to South Beach that night and it cost us about $30 each way, but was well worth it to see the beach and the night life. One thing to note is that this hotel is not in an area that is vibrant or close to a lot of choices for food and activities.

We enjoyed the continental breakfast the next morning which included waffles, cereals, biscuits and gravy, juices, fruit, yogurt, and pastries. The process of checking out and taking the port shuttle was very well organized and I would definitely encourage any cruisers to stay here!

After being delayed by American Airlines and missing the British Airways connection back to London, the airline put us up at the Comfort Inn Miami Airport. Upon arrival you note that the area feels unsafe and the 'un'-welcoming reception area is hugely outdated with wipe-clean sofas and empty 'help-yourself' coffee facilities.

When getting the key to the room in a ripped up piece of paper with the hotel room number scrawled onto it, walking the hallway to the lift you encounter, torn wallpaper, chipped paint and dirt.

Getting to the room you are greeted by take away food delivery menus and flyers - hardly making you and your belongings feel safe knowing that anybody can get into the hotel and up to your room.

The 'non' - smoking room reeked of smoke and the windows were all locked shut so ventilation was impossible. Room service was non-existent, you had to call for a wireless password, yet nobody answered the telephone and the room itself needed a complete refurbishment.
The safe, surprisingly did not work either.

Needless to say, 8am the next morning we checked out and in to the Delano.

Avoid unless you are looking for a 'Projects' themed vacation.

This Hotel had wonderful staff everyone seemed pleasant. The hotel and their rooms looked and smelled clean.

Breakfast there was good had eggs and more :-)
Near to many restaurants, my only issue was internet in the rooms was VERY slow :-)

I would recommend this hotel to anyone and I would surely use again and felt safe there so I would bring my children.
I didn't get to use the pool or gym but sure will next time...

Keep up the good work.