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“Nice clean hotel with good value in Kendall” 4 of 5 stars
Review of Holiday Inn Express & Suites Kendall East Miami

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Holiday Inn Express & Suites Kendall East Miami
2.5 of 5 Hotel   |   11520 SW 88th St, Miami, FL 33176   |  
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Ranked #46 of 130 hotels in Miami
Austin, Texas
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
“Nice clean hotel with good value in Kendall”
4 of 5 stars Reviewed June 18, 2013

We stayed here overnight while visiting my mother who lives in Kendall. The hotel appears relatively new, was clean, and laid out like all the new Holiday Inn Express. Our room had two double beds, flat panel TV, small sitting area with pull out couch plus a chair, small refrigerator, and reasonably large bathroom area (closet open to bedroom and sink/vanity open to room, then room with door where toilet and shower were).

The hotel was quiet while we stayed there. In the morning there is an array of breakfast items pretty standard at Holiday Inn Express (don't miss the cinnamon rolls) and coffee and juice.

The property has free wifi which worked throughout (in the room and in the lobby).

We found a rate which was about $100 a night and I thought it was a good value. i would stay here again when visiting this part of Miami.

Room Tip: The location is just off Kendall Drive just East of 117th Avenue on the Eastbound side of the street...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review, June 24, 2013
Thank you for your detailed review of our hotel during your recent stay with us. We appreciate you taking your personal time to let us and others know your thoughts of our property. We are very glad that you enjoyed your stay and that you had positive comments for us. Once again thank you for your review and we look forward to having you stay with us again the next time you are in the Kendall area. Sincerely, Brian E. Rubine, General Manager
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102 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Tampa, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2013

This was my second stay at this hotel
Hotel is generally well-maintained
Is located in safe area surrounded by numerous malls; near fuel/gas station; near interstate access; many restaurant & store options
Friendly, responsive staff
Excellent Continental Breakfast

Only concerns:
Only one access road into & out of site/road hard to identify if not
known/ when leaving site can only make right turn & need to
U-turn back if need to go in opposite direction
Shower head in bathroom needs to be replaced/not well designed &
shower type/placement causes water to get on floor in BR no
matter how it is turned
Rug on floor questionably clean?/feels wet to bare or socked feet
Rest of room seems clean & well-maintained although bathroom
wastebasket could use liner ( I was told on 1st visit that waste-
baket liner was "fire department regulation" related)

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review, June 14, 2013
Than you for your review of our hotel. We appreciate you not only taking your time to let us and others know about your experience but for also returning to us for a second stay. We hope that you will continue to stay with us in the future as well. Thank you for your comments regarding the hotel's location, our staff and breakfast. Your have raised legitimate concerns and they will be reviewed for any possible improvements that can be made. Again thank you for your review and we look forward to having you stay with us again very soon. Sincerely, Brian E. Rubine, General Manager
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Key West
Contributor
20 reviews 20 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 22, 2013 via mobile

The hotel is a surprise!
Located just off the turnpike.
Dozens of places to eat!
Full good breakfast included.
The only drawback we had was do to sharing a driveway with Mcdonalds!
We had to wait out a drive though line to get to the hotel.
This is unaxeptable.
I am shure in this case timing is everything.
We will return.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review, May 29, 2013
Thank you for reviewing our hotel. We are very happy that you found our hotel to be a surprise and we appreciate your positive comments. Our location and the surrounding area are definitely a plus for our hotel and our guests. We are currently working to make entering and exiting our property a smoother process. We do know that at certain times of the day that the shared driveway can get backed up. Once again thank you and we look forward to having you stay with us again soon. Sincerely, Brian E. Rubine, GM
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Uetikon am See, Switzerland
Top Contributor
54 reviews 54 reviews
48 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 20, 2013

The rooms are clean and offer enough space for a family (4 people). Even so the hotel is near the highway the rooms are quiet. Next to the hotel there is a McDonalds and a RedLobster, else nothing special to mention.
Within 45 minutes you are in Miami Beach, 90 minutes the the keys or the everglades. Dolphin Mall is 15 minutes away.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review, May 21, 2013
Thank you for taking time to review our hotel. We appreciate you letting others know about your experience while staying with us. We are glad that you liked our accomodations and found the rooms to be clean, spacious and quiet. It seems as though you were able to visit other areas in South Florida while with us and found our accessiblity compatible with your travels. We are very happy that you enjoyed your stay and we hope that you will stay with us again soon. Sincerely, Brian E. Rubine, General Manager
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Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed April 30, 2013

I stayed here for a few nights while on business. The rooms are pleasant. The floor in my room was very dirty though - my feet or socks were always black after walking on it. Kind of gross! My shower always made a mess of the bathroom. No matter how careful I was I always ended up with a flood. Like someone else mentioned, the previous guest in our room had completed the comment card but it was not picked up. Breakfast was sufficient but crowded. I would have loved to see some whole oranges and apples (bananas were offered) and maybe even some cereal bars. Trays would also be helpful for taking food back to the room. The staff were all very nice and helpful. The area is not very walking friendly because it's a very busy main road. If you will not have a car most things you will need are probably not within walking distance. Unless you can get by with Red Lobster and McDonalds.

Room Tip: Ice machines are on 1st, 3rd & 5th floors only. There are rooms right by the ice machines. I'...
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review, May 1, 2013
Thank you very much for taking your time to review our hotel regarding your recent stay with us. We appreciate guests letting us know how they stay went so we can improve on it for future guests. I am very glad that you found our rooms pleasant and our staff friendly and helpful. However I do apologize that other aspects of your stay were not up to our normal very high standards. We have taken your comments and worked on the areas that needed fixing. Again thank you for staying with us and we hope that you will choose our hotel again the next time you are in Miami. Sincerely, Brian E. Rubine, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 12, 2013 via mobile

Booked two rooms for two nights April 5-7. First room - hair on bathroom floor, dirty carpet with gum stuck to the floor. Air conditioner loud and made it hard to get a good night's sleep. Curiously, the person who was in the room a few days before filled out the hotel's evaluation form and mentioned the dirty room and loud AC. Housekeeping just left the form on the desk. Why bother if no feedback to management? Second room's tub faucet leaked; the room smelled of mold and should NOT have been sold! The hotel was full, and management let us change rooms the 2nd night, but, the room was nasty and management should not have charged for the room at all!

  • Stayed April 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review, April 15, 2013
I would like to personally thank you for reviewing our hotel and communicating the issues you encountered during your stay with us. It is obvious that the issues you encountered in your suites should have never existed. I want to assure you that the items bought to our attention have been addressed since your stay with us. I can only hope that you give us another chance the next time you are in Miami so we can prove to you that your previous stay with us was the exception at our hotel rather than the rule. Sincerely, Brian E. Rubine, GM gm@hiekendalleastmiami.com
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FL Keys
Top Contributor
61 reviews 61 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 27, 2013

Everything you want in a hotel without a restaurant makes this HI a sure bet. In addition to a nice Red Lobster nearby, there is Secreto, a gourmet Italian restaurant around the corner. HI must have high expectations and we felt they hit the mark with this one.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review, April 1, 2013
Thank you so much for your wonderful review and comments regarding our hotel. We appreciate you taking your time in letting us and other possible guests know how your stay with us was. We are glad you got a chance to sample some of the great restaurants in the area. We have new ones opening all the time which just makes the options even better. Again thank you and we look forward to having you stay with us again very soon. Thank you, Brian E. Rubine, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Kendall East Miami

Address: 11520 SW 88th St, Miami, FL 33176
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 130 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Kendall East Miami 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Kendall East Miami. The beautiful Holiday Inn Express Hotel & Suites Kendall East Miami is located in Kendall, FL and is an all-suite 100% non-smoking hotel, conveniently located one-quarter mile off the Florida Turnpike at Kendall Drive/SW 88th Street, 30 minutes from Miami International Airport (MIA) and three miles from the Kendall-Tamiami Airport. With the newly renovated Dadeland Mall just ten minutes to the east of our hotel and Kendall Town & Country Center just across the street, plus numerous restaurants within walking distance, our hotel provides the best value for your dollar. Families will love staying at our all-suite Miami-Kendall hotel. Our favorable location offers easy access to popular Miami attractions, including the Miami Metro Zoo, the Miami Seaquarium, Jungle Island, South Beach Art Deco District and Homestead Miami Speedway. Business travelers will find that our all-suite hotel, located in southwestern Miami, provides them with access to numerous companies, such as Federal Express, the University of Miami, Assurant Group, Baptist Health South Florida and Beckman Coulter, Inc.You will enjoy our Kendall hotel amenities, including free high-speed Internet access, an outdoor pool, a well-equipped fitness center and our free Express Start breakfast buffet. Stay Smart at Holiday Inn Express Hotel & Suites Kendall East Miami. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Kendall East Miami
Holiday Inn Express & Suites Kendall East Miami Hotel Miami
Holiday Inn Express Miami
Amerisuites Miami

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