I stayed here for my wife's b-day, what a mistake. The hotel could be great, but its not. The hotel has a restuarant and spa on site. Restuarant was great worth going again, but the spa and hotel blow. I made reservations for the spa and restuarant a week in advance, we arrive and they have my wife waitning for a hour. Then they tell her that the masseuse isnt coming that she was involed in a car crash. It just didn't make sense she should have called before the appointment not calling a hour after. So I asked where they accident occured and the receptionist didn't know what to say and give me a address that you can tell she made up I work for the police in the area, so I checked, no accident. Then we find out that we where they only appointment that day (my guess is that she just didnt want to come for one person). The hotel was not willing to do anything to make up for their lack of service, witch was not our fault. I reserve a bay view room and get a tree view room. I asked to be moved to a diffrent room, the receptionist didn't want to accommodate us (mind you the hotel was empty and I was only staying 1 night) The rooms look outdated and you could tell that several things in the room were falling apart and instead of fixing thing correctly they would just cover them up. Just to name a few, counter top on night stand was completely lose almost fell on my foot, under the sink in bathroom you could tell they had a leak, It was black with mold, light fixture were hanging from the ceiling (not because they were suppose to), I had to hand tighten the knobs on the closet because they came off, they only gave us one robe, the T.V. picture was horrible (they were still running on analog). Thier was much more. Also checkout was at noon, the cleaning lady started knocking on my door at 8:30 am I answered the door and advised her when we would be check out and she came back 2 more times before we left. If you have no concept of what a nice hotel is stay here. This place really sucked.
Dont, there our no good rooms
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