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The Grove Isle Hotel & Spa: Traveler Reviews

4.0 of 5
4 Grove Isle Dr, Coconut Grove, Miami, FL 33133
Hotel amenities
The Grove Isle Hotel & Spa
Ranked #66 of 131 hotels in Miami
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204 reviews from our community

    Trip type
Traveler rating
    89
    44
    25
    26
    20
Date Rating
Indianapolis, Indiana, United States
1 review
1 helpful vote 1 helpful vote
“A special spot in South Florida”
5 of 5 stars Reviewed February 4, 2013

If you'd like to experience a beautiful, relaxing, and peaceful setting with a top notch staff on hand to tend to your every need, I encourage you to visit Grove Isle Hotel & Spa.

I travel all throughout the United States, Mexico and Caribbean and haven't experienced hospitality like this in a very long time.

Would consider it my home, away from home! Thank you for all you did to make my short stay a memorable one. Can't wait to return.

Room Tip: With all water views, you can't go wrong with any of the rooms. For a little more room to move...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sarah R about The Grove Isle Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, Manager at The Grove Isle Hotel & Spa, responded to this review
February 6, 2013
Sarah R:
Thank you for your kind review! Our staff and service levels are very important and appreciate your recognition. We are excited that you can consider us your home away from home and look forward to seeing you in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Information is given erronously to customers”
5 of 5 stars Reviewed January 18, 2013

On Sunday Jan. 13,2013 we called and made a reservation for four people to dinner at the hotel and requested to be very close to the water . when we arrived at the hotel we were seated somewhere else and they gave us a very poor excuse, the food was excellent but our night was ruined because a staff employee gave us the wrong information. Mr. & Mrs Paz in Miami.

Stayed January 2013, traveled with friends
Was this review helpful? Yes 2
Ask jorgefranciscopaz about The Grove Isle Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, Manager at The Grove Isle Hotel & Spa, responded to this review
February 6, 2013
Thank you for taking the time to provide your feedback. We are fortunate to have such a special location with amazing views. All of our seating areas have a great view of the water, however the front row can only accommodate parties of 2 due to the limited size of the private platform on which each table is located. We apologize for any confusion during your restaurant reservation process. We hope you come back to enjoy the food, view and service at Gibraltar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“No return Call, poor customer service from GM and Manager”
2 of 5 stars Reviewed January 18, 2013

I go to hotels and spas in Miami for my alone time. I decided to try this hotel on Tuesday Jan 16. The location was great but their communication with their guests for questions and concerns is very poor. I probably left 2 messages for the General Manager or a manager to call me and up to this day, I still have not received a return call.

Room Tip: Make sure if you book a spa treatment that you get the discount they offered with the package you bo...
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  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask trimbleme1 about The Grove Isle Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, Manager at The Grove Isle Hotel & Spa, responded to this review
February 6, 2013
Thank you for your review and bringing your concerns to our attention. I am happy we had the chance to speak since you have posted this review and address the challenges during your stay. I trust everything was settled to your satisfaction and we look forward to welcoming you back to Grove Isle.
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“GOOD”
4 of 5 stars Reviewed January 17, 2013

My family and myself have been going to this hotel every year around february for more than 15 years. I think the location is great, but the standards of the rooms are not up to 5 stars and the rooms are a little overpriced. The good thing is that you have your private marina for you boat.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask ralph6429 about The Grove Isle Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“Overpriced, But Good Wedding Experience”
4 of 5 stars Reviewed December 24, 2012

My brother got married here and it turned out real nice. The brunch was really good. I felt that even with the "wedding discount" the rooms were still insanely priced at $270/n. But it's Miami so every hotel is that way. Our room was comfortable and clean, I really enjoyed the bidet after destroying. The staff was very helpful and nice. We also really enjoyed the fire pit out back. It's some nice property with some good views, but don't expect it to be brand new because this property has a slightly older feel to it. One negative thing is that there is no free parking and you "have to" valet for $24 a night..."have to they say"....

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask GlobeTrotter11112 about The Grove Isle Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, Manager at The Grove Isle Hotel & Spa, responded to this review
February 6, 2013
We are happy to hear that you brothers wedding was a success. Our brunch is definitely one of the best in Miami. We hope you come stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grove Isle Hotel & Spa

Also Known As:
The Grove Isle Hotel Miami
The Grove Isle Hotel And Spa
Grove Isle Hotel
The Grove Isle Hotel
Address: 4 Grove Isle Dr, Coconut Grove, Miami, FL 33133
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Miami
#17 Luxury Hotels in Miami
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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The Grove Isle Hotel & Spa
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