This hotel's website is misleading. My friend and I booked from the pictures online. Looks are deceiving.
Our first surprise, was the hidden mandatory $24.00 per day parking. Imagine our surprise when this was told to us from the front desk. Second surprise was the unclean bathroom. The bathroom looked as as it's not scrubbed properly. Third surprise, was our bottle of water that was missing when we returned to the room after a day of sight seeing. Fourth surprise, is the hidden resort fee of $25.00 per day. Once again, these fees are not listed on the website. Fifth surprise, for the amount of money spent one would expect a room that is better than the Marriot or even Holiday Inn. Our room was subpar. The most annoying surprise was that the ac was broken. Because of that we were not able to adjust the air. I was ok, but my goddaughter and friend were freezing. You cannot read the screen of the ac therefore you are clueless about the number.
BEWARE!!! We booked with Orbitz and they tried not to honor the price. We were told, the discount is too low. We fought to get it honored.
Plus side: Staff was friendly.
Do not waste your money to come here.
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- Also Known As:
- The Grove Isle Hotel Miami
- The Grove Isle Hotel And Spa
- Grove Isle Hotel