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“The Best Get Away Ever” 5 of 5 stars
Review of The Grove Isle Hotel & Spa

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The Grove Isle Hotel & Spa
4.0 of 5 Hotel   |   4 Grove Isle Dr, Coconut Grove, Miami, FL 33133   |  
Hotel amenities
Ranked #63 of 129 Hotels in Miami
Miramar, Florida
1 review
1 helpful vote 1 helpful vote
“The Best Get Away Ever”
5 of 5 stars Reviewed August 9, 2011

The Grove Isle is a one of a kind experience.The service is exceptional with a very personalized touch.It is an upscale treatment staying here.The room has an awesome view and you get the feeling of being on your own private island.The Grove Isle is a genuine hidden treasure in Miami!

Room Tip: All the rooms are great and have excellent views.Check the Internet for great deals.
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  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
groveisle4, Manager at The Grove Isle Hotel & Spa, responded to this review, September 10, 2011
Dear Guest,

Thank you for the kind comments and we are so pleased to hear that you enjoyed your stay with us. We strive to make our service a one of a kind experience and are delighted to hear we met up to your expectations. We hope to see you again soon!

Sincerely,
The Grove Isle Hotel and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Birmingham, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2011

My husband and I came to Miami to move our daughter down here. Wonderful place but we did encounter a couple of problems; the main one being that our TV did not work. We arrived on Sunday and checked out Wed. We called 3 times to the front desk with no results. As we were relaxing by the pool/bar Tuesday afternoon we mentioned to Renee the bartender...who by the way is awesome!!! She said the engineering people were on the property and would see what she could do. It was fixed...basically just hours before we were to leave. We also experienced a little snafu with our A/C in the room. I called the front desk and was put on hold.....she never came back and I had to call again. Someone did come up and rectify the problem. The other little issue that I noticed was when housekeeping came the first time on Monday, they did not leave anymore toilet paper or toiletries. I had to call and have those delivered. In conclusion, except for the TV debacle the other things were minor that i can pretty much overlook and I would definitely stay here again!

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
groveisle4, Manager at The Grove Isle Hotel & Spa, responded to this review, September 10, 2011
Dear Guest,

We sincerely apologize for these issues you encountered during your stay with us. We strive on our customer service standards and are deeply saddened that we did not up to them during your stay. We are delighted, however that you would consider coming back to stay with us and can assure you that this time around it will be a marvelous stay. Please do not hesitate to contact our management team the next time you decide to stay and we hope to see you very soon.
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Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2011

We came down in the begining of July with our two children for four days & what a paradise we came across! Great staff, excellent spa we got to get away to with no children, excellent restaurant, and great pool with an ocean view. We hope to return very soon! Thank you to all the staff for such an excellent stay!!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
groveisle4, Manager at The Grove Isle Hotel & Spa, responded to this review, September 10, 2011
Dear Guest,

Thank you for your recent stay with us and for such kind feedback. We are delighted to hear that you and your family enjoyed all the wonderful amenities we have to offer and hope to see you again soon.

Sincerely,
The Grove Isle Hotel and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2011

This property is fabulous!!! located in coconut grove and close to all that Miami has to offer...yet when you "turn in" you leave the crowds, noise, & traffic behind...and retreat to an
island oasis with beautifully appointed rooms & a lush tropical pool!
The ultimate Miami hotel for service, serenity, & luxury!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
groveisle4, Manager at The Grove Isle Hotel & Spa, responded to this review, August 3, 2011
Dear Guest,

Thank you for your positive feedback and we are delighted to hear you enjoyed your stay with us! We indeed are a quiet relaxing oasis that sits away from the noise and crowds of central Coconut Grove. We are pleased you enjoyed our beautiful rooms, as well as our outside tropical setting. We hope to see you again soon and thank you for staying with us!

Sincerely,
The Grove Isle Hotel and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2011

This was my second time staying at Grove Isle, it was another amazing stay! I loved my room, loved the service and cannot say enough good things about the property. From the minute I arrived until the minute I departed the trip was amazing. I took advantage of the Miami Spa Month and enjoyed a great massage with Patty, not only was the massage amazing but Patty was a lovely person, really a treat to talk with. The whole spa staff could not have been nicer as well as every other department at the Hotel. I am already looking for time to come on a return trip. I travel a lot and work for a very high end hotel group, Grove Isle is first class and I love everything about it. Keep up the good work, the smiling faces like Nicole, Felipe and of course Patty make Grove Isle a special place. Thank you for making a 2 days business trip very pleasant!

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
groveisle4, Manager at The Grove Isle Hotel & Spa, responded to this review, August 3, 2011
Dear Guest,

Thank you for your kind feedback on our staff and our island property! We here at Grove Isle Hotel and Spa strive on providing our guests with exceptional service and your positive feedback let's us know that we are meeting our customer service goals. Please do not hesitate to contact us before your next stay and we hope to see you soon!

Sincerely,
The Grove Isle Hotel and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Gables, Florida
1 review
5 of 5 stars Reviewed July 23, 2011

I wanted to share what a piece of "Heaven" Grove Isle Hotel and Spa is in Miami. My husband wanted to take me away for a romantic night, but we have two kids. So we needed to choose a place that would accommodate everyone's needs. Grove Isle hotel is on an small island....with a remarkable view. The hotel upgraded up to Bay front room and invited us all for an amazing complimentary breakfast the next morning. The kids swam, fished, and played tennis....while my husband and I were able to relax and get service throughout the grounds of the hotel. For living only a few miles from this hotel. It was such a nice get away....we felt like we were on vacation! Compliments to the staff for their excellent service!

Room Tip: Just ask for a view room...or book a bay view room. They are remarkable!
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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
groveisle4, Manager at The Grove Isle Hotel & Spa, responded to this review, September 10, 2011
Dear Guest,

We are absolutely delighted to hear that you and your family enjoyed your stay with us here at the Grove Isle Hotel and Spa. We strive to make our property not only a relaxing, unique getaway but enjoyable for the kids as well. Please do not hesitate to contact us upon your next visit and once again thank you for the kind words.

Sincerely,
The Grove Isle Hotel and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wickford, Rhode Island
1 review
5 of 5 stars Reviewed June 26, 2011

On a recent business trip I had the pleasure of visiting for 3 nights
while in Coconut Grove, Miami.The Resort offers all the
amenities plus...5 star service! Eric Hyde the GM and
staff were fantastic and I highly recommend for your next family
or business visit. The private Island Hotel is very convenient to downtown
Miami, Cruise ships and my favorite South Beach!

Room Tip: Contact Eric Hyde the GM
See more room tips
  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
groveisle4, Manager at The Grove Isle Hotel & Spa, responded to this review, July 6, 2011
Dear Guest,

Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay with us and enjoyed all the wondeful amenities we have to offer! Please do not hesitate to contact us on your next visit to Miami. We look forward to seeing you soon!

Sincerely,
The Grove Isle Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grove Isle Hotel & Spa

Address: 4 Grove Isle Dr, Coconut Grove, Miami, FL 33133
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Miami
#17 Luxury Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Grove Isle Hotel & Spa 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
The Grove Isle Hotel And Spa
The Grove Isle Hotel Miami
Grove Isle Hotel

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