I don't believe that we were just fortunate that our 4 night stay (5/22 - 5/26) was a great vacation at Grove Isle. I honestly feel that any negatives I could mention in this review were merely things beyond the staff's control.
Everything was as advertised and we had exactly the room that we reserved. The location is great. The staff was friendly and attentive. We did not have any real complaints to test the staff's ability to handle unhappy customers and did not witness any disgruntled guests.
The one problem we did have was that we were not able to receive an internet signal in our room for the last 2 days of our stay. Oddly enough, we could get a signal down at the pool just not in our room. We called the front desk and they said that the internet was working and no one else had complained of this. I do believe that if we had pressed the issue they would have done whatever they could to try to help us with our problem.
The time we were there is their off season and found the hotel very quite and empty. Had the pool all to ourselves most of the time. A short drive away we were able to find all the people, noise, and activity you could want from downtown Miami. Eventhough we were there during two NBA games and there was some light construction it was only 10 - 15 minutes to Downtown or South Beach.
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- Also Known As:
- The Grove Isle Hotel And Spa
- The Grove Isle Hotel Miami
- Grove Isle Hotel