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“better than good” 4 of 5 stars
Review of Holiday Inn Port of Miami Downtown

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Holiday Inn Port of Miami Downtown
3.5 of 5 Hotel   |   340 Biscayne Boulevard, Miami, FL 33132 (Downtown)   |  
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Ranked #50 of 129 Hotels in Miami
Camuy, Puerto Rico
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“better than good”
4 of 5 stars Reviewed May 28, 2014

it is always an advantage to stay on a hotel from where you are close to everything.
that is the case with this Holiday Inn location; right on front of the Bayside Mall and at an area easy to reach and leave to wherever you want.

Room Tip: get a room with view to the east.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, June 1, 2014
Dear ISRAELCARMEN,

Thank you so much for taking the time to let us know your stay was "better than good"! I am happy to hear you truly enjoyed the hotel and the great location. Please come back and visit us again in the near future.

Kind Regards,

Donna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,351 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
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English first
Morristown, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

I was pleasantly surprised at how lovely this Holiday Inn was and you can't beat the location, right across the street from the marketplace where live music was playing. The lobby is spacious with lots of seating and a view of the pool. The staff could not have been more gracious and attentive to our requests. We were three in our party and a cot was delivered within 5 minutes of checking into our room. We were given a discount card for the restaurant upon check-in and although there were many restaurants in the marketplace, we chose to have dinner in the hotel. Service and food were fine, as was breakfast the next morning. Although we could see the cruise ships in port, we needed a taxi which amounted to $ 12.00 for the 3 of us. I would highly recommend this Holiday Inn to anyone going on a cruise.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, June 1, 2014
Dear Ginnyd320,

I was so happy to hear you were pleasantly surprised with your stay and enjoyed our hotel! Our team really enjoys going above and beyond to make sure our guests have an outstanding stay. Glad you also had great experiences in our restaurant, and liked our looby next to the pool. We hope to see you back with us on your next visit to Miami.

Kind Regards,

Donna
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Chicago, Illinois
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 23, 2014

We have stayed here several times pre-Cruise. The hotel is nice...I have had some decent rooms and some that could have been a little cleaner, but overall no big complaints. It's location is great...convenient for the Port and right across the street from Bayside Marketplace. (And because of that it can be a little loud when they have music playing. So if you are a light sleeper it could be an issue.) The staff is always friendly and helpful. The restaurant was good (only had breakfast). It is also convenient to Walgreens and CVS if there are any forgotten vacation items. We would not hesitate to stay there again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, June 1, 2014
Dear travelpam33,

Welcome back and thank you so much for choosing to stay with us again! Your loyalty is greatly appreciated and we hope you keep coming back. I am so happy to hear you find our staff to be friendly and helpful. I am glad you have had some great rooms, enjoyed breakfast and our great location in Downtown Miami. We are fortunate to have everything within walking distance. We will see you again soon.

Kind Regards,

Donna
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Miami, Florida
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 22, 2014

Booked this place to stay to attend graduation ceremonies at the University of Miami. Good location downtown...close to a Metromover station (which can link you to the MetroRail system). I guess this would be a good place to stay if you are heading out on a cruise the next day since the Port is right there, but that wasn't what we were in town for.

Nice amenities. Internet is free. Rooms smallish, but not uncomfortably so. Everything worked and was clean. Front desk staff nice. Parking is valet only and $25 an overnight. There are city garages that promote lower cost for parking overnight, but this is Miami and you have to decide whether you want to take the risk of damage/theft in a city garage to save a few bucks.

Overall, a nice Holiday Inn. Would stay here again.

Room Tip: Get a higher floor to avoid traffic noise
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, June 1, 2014
Dear oldhometown99,

Thank you so much for staying with us on your visit to Miami to attend graduation at the University of Miami! I hope that was a great celebration. I am glad you did get a chance to enjoy our location, near so much in Downtown Miami. Happy to hear you enjoyed our staff, and found the parking to be secure. We hope you will come back again soon, for any occassion that brings you back to Miami.

Kind Regards,

Donna
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92020
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 21, 2014

We stayed here for two nights pre-cruise. The staff was great - Bellman, Desk Clerk, Concierge, Waitress, Hostess; everyone! We had a King Suite on the ninth floor with spectacular views of the port and city. The location is very convenient for tours of the city, Everglades National Park and Biscayne Bay. We dined in the restaurant for breakfast each morning. We opted to order off the menu for each meal rather than eat the breakfast buffet. We usually do this as we think your food is more crash and cooked to order. The food was very good. We also ordered food from the restaurant via room service for dinner each evening. The room service meals were hot and delicious as well! When we come to Miami again, we will choose this Holiday Inn to stay at.

Room Tip: For a beautiful view ask for a room on an upper floor that overlooks the Port of Miami!
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, May 24, 2014
Dear toppingTravel,

Thank you so much for taking the time to give us great comments about your stay! We appreciate you choosing to stay with us, and glad you were able to stay 2 nights to enjoy all there is to see in the area. I am so happy to hear you loved our restaurant, for several different meals. Glad you found our staff in all the hotel friendly and helpful. Please come back and visit us again on your next visit to Miami.

Kind Regards,

Donna
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Akron, Ohio
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2014

My husband and I took a cruise for our honeymoon and stayed at this Holiday Inn the night before. It was great. It is right across the street from Bayside Marketplace, which has shopping and food. It was also a block away from a CVS, so we were able to get some last minute items. The room was clean and our room had a great view. The staff was incredible. They were so friendly and so helpful. We will definitely stay there again if we find ourselves in Miami.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, May 24, 2014
Dear Sara C,

First and foremost, congratulations on your wedding!! That is awesome that you had such a great place for a wedding and cruise. I am pleased you loved the location, the staff, and the wonderful view. We are fortunate to be close to shopping, dining, and much more. We wish you the best and hope to see you back again to celebrate when you are in Miami.

All The Best,

Donna
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San Marcos, Texas
Top Contributor
74 reviews 74 reviews
9 hotel reviews
Reviews in 32 cities Reviews in 32 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 19, 2014

Stayed here before our cruise. Very nice hotel and accommodating staff. We ate breakfast there, also. Good food and nice waitstaff. I had a letter I needed a stamp for it, and asked the manager where I could buy one. She said " I'll take care of it for you". She stamped it and put it in the hotel mail, then kept me posted as to when the mail went out. Her caring scored points with me! The hotel is across the street from the Bayside Marketplace, a great place to hangout before a cruise. A CVS is located about a block away, for those last minute items. Overall, enjoyable stay.

Room Tip: Ask for a room on the front of the building.
See more room tips
  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, May 24, 2014
Dear NancyS2,

Thank you so much for choosing to stay with us before your cruise! I hope you had a great time on your cruise. I am happy you enjoyed your stay with us, and liked the staff. I was happy to give you a stamp and it was certainly my pleasure to meet you! Please come back and stay with us again on your next trip to Miami.

Kind Regards,

Donna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Port of Miami Downtown

Address: 340 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Romantic Hotel in Miami
#42 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Port of Miami Downtown 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Located in the heart of downtown Miami, across from Bayside Marketplace, with over 96 specialty stores and 14 renowned restaurants. Overlooking Miami's Biscayne Bay, the Holiday Inn is just minutes away from the Port of Miami, American Airlines Arena, and the Performing Arts Center. Business guests will appreciate our proximity to Miami's government centers, financial district, banks, accounting and import/export firms. Our entire staff takes pride in providing a friendly and pleasant environment. We would like the opportunity to host your next visit to Miami!Great News! Our new Restaurant Grill is now open. Featuring an American-Italian continental cuisine with an interactive Sport Lounge; also completed is the replacement of guestroom’s window. - The transformations is fantastic with noise reduction, storm resistant glass and phenomenal views of the port of Miami can now be enjoy from all rooms facing bayside. Phase II of our property improvement begins on September 1 through November 15, 2011 and it consists on the renovation of the first floor commercial area, includes new floors, ceilings, registration desk and lobby and the front doors. You are going to love the end result… ... more   less 
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Also Known As:
Holiday Inn Port Of Miami Downtown Hotel Miami
Holiday Inn Port Miami Downtown
Holiday Inn Miami
Miami Holiday Inn

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