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“Good hotel to go prior to a Cruise” 4 of 5 stars
Review of Holiday Inn Port of Miami Downtown

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Holiday Inn Port of Miami Downtown
3.5 of 5 Hotel   |   340 Biscayne Boulevard, Miami, FL 33132 (Downtown)   |  
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Ranked #50 of 129 Hotels in Miami
Trenton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
“Good hotel to go prior to a Cruise”
4 of 5 stars Reviewed October 22, 2013

We just went on a cruise and stayed at the Holiday Inn Port of Miami. The check in process was seamless as I had booked through Holiday Inn and pre-paid the night. The staff was helpful and very courteous.

The hotel is well situated. Across the street you find the piers with lots of restaurants and stores. We spent the evening there and had a great meal at the Bubba Gump and a few drinks at a rum place (Can't remember the name but there was rum lol). There's also a CVS pharmacy 2 blocks down to the right as you exit the hotel. The sell all normal pharmacy stuff (Tylenol...needed from the rum thing :-) )plus wine (Good selection)

All in all, good stay not too expensive

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, October 23, 2013
Dear Michel L,

We greatly appreciate your feedback from your stay at the Holiday Inn Port of Miami! Happy you loved the great location across from the Port of Miami and near a lot-shopping, restaurants, CVS and everything else in downtown Miami. The staff is great and is truly concerned that each guest experience is wonderful and glad they were helpful to you. Please come back to visit us again in the near future.

Thank you-

Donna
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1,353 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
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Copenhagen
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 20, 2013

Stayed for one night. Staff very friendly and helpful. Room was fine, but dark hairs in bathroom was disgusting. Breakfast was included (nice) in the café and was of good quality and variety, some of the staff were a bit snobish, though, and seemed not to believe that our daughter was only 12 (she is tall) and they were not good at hiding it (rude)! Pool is very small. You pay 12 dollars + for parking, but are not guaranteed a space (WHAT?!?!?). So I did not take the car out for an evening drive. Good thing too cause the parking was full all night. Hotel should not charge for parking unless you have a guaranteed space!

Room Tip: Get a room on the 10th floor, bayside. Fantastic view.
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, October 23, 2013
Dear Voksregen,

Thank you for your feedback regarding your stay with us! I am glad you found us a nice, friendly hotel. I do appreciate your suggestions as we always work on ways to improve. We hope you come back to visit us again in the near future!

Regards,

Donna
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Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2013

My Husband and I spent a few nights here before going on a cruise. The front desk clerk Montana was fantastic. He went above and beyond to help us and was supernice. The room was great and the location of the hotel was perfect since the port was only a mile away. Also bayside marketplace is directly across the street. Great experience here

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, October 18, 2013
Dear k n,

We are very happy to hear you had an excellent experience with us during your stay at the Holiday Inn Port of Miami! We are fortunate to have the best location to so much in Downtown Miami- port, museums, restaurants, bars, and much more. Glad you received great service from Montana! Thank you for your feedback and for staying with us. Please come back to visit us on your next trip to Miami!

Regards,

Donna
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Nashville, Tennessee
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 16, 2013

This is the perfect location to stay if you are going on a cruise. This Holiday Inn is a stones throw from Biscayne Bay Mall. You can walk across the street for shopping and dinning. To get to the Port Of Miami a quick 5 minute cab ride will cost about $10 for 2 people. The hotel was a great price through Southwest. Rooms were clean and the staff were extra freindly and helpful. We also loved the in house dinning. Reasonably priced and the food was excellent! On our next crusie from the Port of Miami, we will definately stay there.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, October 18, 2013
Dear Taronda,

Thank you so much for your feedback regarding your stay with us! We are very happy you enjoyed our great location, wonderful staff and clean hotel. It is great to have an exceptional location across from the Port of Miami and Bayside shopping and entertainment area. We hope you enjoyed your cruise and hope to see you back again on your next trip to Miami!

Regards,

Donna
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Boston, Massachusetts
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 15, 2013

We were able to check in early for 1 night before our cruise for our honeymoon, but didn't get the port view that we asked for.
Room were clean and neat.
Location is conviently across from the mall, where we enjoyed our shopping and food.

Staff showed no smile nor friendly, but rather informative.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Port of Miami Downtown, responded to this review, October 31, 2013
Dear Sunshine N,

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back again very soon.

Sincerely,

Janice A
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

Best location in Miami. You can see your cruise ship at the Port of Miami from the lobby. Bay Side Market is across the street with shopping and many restaurants. Staff is very courteous, friendly, and informative. The rooms are excellent, clean and nicely decorated. We highly recommend this Hotel!

Look for Christian when you check in. A new clerk (at this writing) he has the right stuff, knowledgeable about the hotel and he connects with your interests to make sure your stay is enjoyable.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, October 18, 2013
Dear Hyannur_BR,

I am pleased you were happy with your stay at the best location in Miami! We are lucky to be across from the port, Bayside shopping and restaurants and all else the area offers. Also glad you enjoyed our staff and the rooms. The team does go out of their way to insure our guest have an excellent stay. We hope to see you back again in the near future. Thank you for choosing us on your trip to Miami!

Regards,

Donna
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Richmond Hill, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2013

We stayed 1 night before our cruise. The stay was pleasent and convienent. Bayside market right across the street offered great food and live entertainment. Very close to cruise port. The room was very clean. Great place to stay for pre-cruise.

Room Tip: Ask for high floor port view room. you won't be disappointed.
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, October 18, 2013
Dear Myan8888,

Thank you so much for letting us know what a great experience you had when you stayed with us! We are pleased to know you loved the location, hotel and the great views we have of the port and bay! Please come back to visit us on your next trip to Miami. We appreciate your feedback!

Regards,

Donna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Port of Miami Downtown

Address: 340 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Romantic Hotel in Miami
#41 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Port of Miami Downtown 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Located in the heart of downtown Miami, across from Bayside Marketplace, with over 96 specialty stores and 14 renowned restaurants. Overlooking Miami's Biscayne Bay, the Holiday Inn is just minutes away from the Port of Miami, American Airlines Arena, and the Performing Arts Center. Business guests will appreciate our proximity to Miami's government centers, financial district, banks, accounting and import/export firms. Our entire staff takes pride in providing a friendly and pleasant environment. We would like the opportunity to host your next visit to Miami!Great News! Our new Restaurant Grill is now open. Featuring an American-Italian continental cuisine with an interactive Sport Lounge; also completed is the replacement of guestroom’s window. - The transformations is fantastic with noise reduction, storm resistant glass and phenomenal views of the port of Miami can now be enjoy from all rooms facing bayside. Phase II of our property improvement begins on September 1 through November 15, 2011 and it consists on the renovation of the first floor commercial area, includes new floors, ceilings, registration desk and lobby and the front doors. You are going to love the end result… ... more   less 
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Also Known As:
Holiday Inn Port Of Miami Downtown Hotel Miami
Holiday Inn Port Miami Downtown
Holiday Inn Miami
Miami Holiday Inn

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