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“Great hotel in a not-so-great location.” 3 of 5 stars
Review of BEST WESTERN PLUS Miami Airport West Inn & Suites

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BEST WESTERN PLUS Miami Airport West Inn & Suites
2.5 of 5 Hotel   |   3875 Northwest 107th Avenue, Miami, FL 33178   |  
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Ranked #62 of 129 hotels in Miami
Northern Virginia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“Great hotel in a not-so-great location.”
3 of 5 stars Reviewed April 13, 2014

According to google maps, the hotel is 8.2 miles from the airport. Fortunately, the hotel does have an Airport Shuttle that ends at 10:00 PM. Bear in mind that Miami taxi fares aren't inexpensive.

That being said, the hotel itself was nice. The rooms were adequately appointed, clean, the bed comfortable, the shower was hot, and I had a great nights sleep. The staff was friendly and more than helpful. The pool area was spotless. Breakfast the next morning was nicely done with most everything anyone could ask for.

They arranged transportation for me via a third-party shuttle bus to the Port of Miami for $15., which was very helpful.

It is unfortunate that there is not a bar or restaurant on the premises. You can walk a short distance to a sub shop or a Chick Fil-A. You can also walk a bit further through what is - as of this review - a construction site to an Italian restaurant. I chose not to walk through the construction site as it would be dark when I returned. As the sub place was closed and I didn't want to incur the expense of a taxi, my dinner selection was limited to Chick Fil-A.

Great hotel. Over 8 miles from the airport [in the opposite direction of the Port of Miami if that's your ultimate destination]. No restaurant or bar on premises. This place would be perfect if it were in a different location.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, April 14, 2014
Dear mtnlaurl:

Thank you for taking the time to review our property. It is great to hear how much you enjoyed our comfortable rooms, our hot and cold deluxe breakfast and our friendly staff . We hope to have another opportunity to serve you in the future.

Thank you,

Carmen Iglesias, Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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379 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New Brunswick, CANADA
Top Contributor
57 reviews 57 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 12, 2014

This hotel was what we expected from a Best Western. The rooms were spacious with the usual amenities. The breakfast we a typical hotel breakfast of this type. The location was close to popular shopping malls. The staff at check in and check out were very pleasant as were the cleaning staff. We have nothing bad to say...

Room Tip: would not recommend a room on first floor as the morning could be noisy with the breakfast area and...
See more room tips
  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, April 14, 2014
Dear Christine:

Thank you for taking the time to review our property. We are glad to hear that we are your home away from home. We are glad you enjoyed our location, nearby shopping malls and our transportation services and we are look forward to hosting you on your next visit.

Thank you,

Carmen Iglesias, Assistant General Manager.
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Minneapolis, Minnesota, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2014

A step above our usual Best Western accommodations, even though the surroundings are not that pleasurable. The room was large and well furnished. However, this was not a convenient location for the airport. Because there was no shuttle available when we left, it was a $35 cab ride to the airport, plus tip.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, April 14, 2014
Dear Barryschade:

Thank you for your feedback. I want to apologize for the negative aspects you encountered during your stay, with the location and the shuttle, and I appreciate you taking some of your time to express them. Unfortunately I was not able to speak with you during your stay; however I would love the opportunity to be able to discuss your experience with us. Thank you for mentioned that our rooms are large and well furnished.

When you have the opportunity, please contact me to 305-463-7195 I look forward to the opportunity talk to you and serve you again in the near future.

Thank you,

Carmen Iglesias, Assistant General Manager
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Cincinnati, United States
1 review
2 of 5 stars Reviewed April 9, 2014

Exterior appearance was nice, ample parking. Staff at check in were friendly. Arriving at the room, the air was on high but the room wasn't cool (93 degrees outside and the room was barely 75). Wifi signal wasn't strong and the remote didn't work. Staff dismissed my problems. When checking out (to catch a flight), had to wait around about 8 minutes before anyone came to the desk. Would not recommend (although the room was nice) due to the customer service.

  • Stayed April 2014, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, April 14, 2014
Dear Michael:

Thank you for taking the time to review our property. First I want to personally apologize for the inconvenience with the air conditioning, the remote and with the staff, this is unacceptable and I assure you that steps are being taken to make sure this does not occur again. I am truly sorry that you were uncomfortable.
If there is anything else I can do for you, please contact me directly at 305-463-7195. Thank you again for your review and we look forward to having another opportunity to serve you.

Thank you,
Carmen Iglesias
Assistant General Manager
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Olympia, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 7, 2014

Don't rely on the shuttle service, it is a joke! They use powdered eggs for breakfast, other than that the breakfast is what you expect from a continental style breakfast. The staff was friendly and helpful. The rooms were a little run down rotting wood in the bathroom.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, April 14, 2014
Dear Mr. David:
Thank you for your feedback. I want to apologize for the negative aspects you encountered during your stay, and I appreciate you taking some of your time to express them. Your comments have been shared with all in order to adjust and modify the amenities and services we kindly provide every day.

When you have the opportunity, please contact me to 305-463-7195 I look forward to the opportunity talk to you and serve you again in the near future.

Thank you,

Carmen Iglesias, Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
vancouver bc
Top Contributor
157 reviews 157 reviews
61 hotel reviews
Reviews in 81 cities Reviews in 81 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed April 1, 2014

Stayed here the night before a cruise with a rental car which we returned to the airport and took the free car rental shuttle to the cruise terminal.
Reception was great.
Average sized room, older but clean and in good condition. Flat screen tv about 45", fridge and Microwave. Bed firm. Iron and ironing board, 3 chairs 2 queen beds, small table, 3 dr. dresser.
Breakfast-- hot bacon, scrambled egg patties, hash browns etc. and most of the regular cold breakfast foods.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, April 7, 2014
Dear Gerleg12:

We are so glad you took the time to review Best Western Plus Miami Airport West Inn & Suites. It sounds like you experienced the great service we strive for. We are so glad that we could meet your needs. We hope you will be back in Miami again soon so that we may host you again. We always love to see a familiar face!

Carmen Iglesias, Assistant General Manager
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Cincinnati
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2014

Wife and I stayed one night at Best Western Plus prior to Cruise. Very nice hotel with large, updated rooms. Hotel had free airport shuttle and furnished Cruiseport shuttle for $20 each. Hotel served very good free breakfast buffet from 6-10am. (eggs, waffles, bagels,cereal, muffins, etc.) Price was reasonable. I will definately stay there again.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review, April 7, 2014
Dear James C

We are so glad you enjoyed your recent stay with us. Thank you for sharing such great comments about our rooms, amenities and breakfast variety. We look forward to welcoming you back soon.
Carmen Iglesias, Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Miami Airport West Inn & Suites

Address: 3875 Northwest 107th Avenue, Miami, FL 33178
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #62 of 129 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Miami Airport West Inn & Suites 2.5*
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Also Known As:
Best Western Miami Airport West Inn And Suites
Best Western Miami Airport West Hotel Miami
Miami Best Western

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