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“Out of the way” 4 of 5 stars
Review of BEST WESTERN PLUS Miami Airport West Inn & Suites

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BEST WESTERN PLUS Miami Airport West Inn & Suites
2.5 of 5 Hotel   |   3875 Northwest 107th Avenue, Miami, FL 33178   |  
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Ranked #62 of 130 hotels in Miami
Red Deer, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Out of the way”
4 of 5 stars Reviewed February 23, 2013

Our family stayed here after our Carnival cruise Feb 16/13. We arrived 3 hours early and they did allow us to store our luggage in another room until our room was available at 3 pm. Our room was on the ground level, was very loud at night, lots of noise from the lobby. Room was very clean, lacking towels!!! The beds are terrible, sleep in a v....very uncomfortable!! The best part of our staying here was the free breakfast in the mornings but you better get there early as seating is minimal. If you are needing a room for a night or two and you are just off a cruise, it will cost you $60 from the port to here....it's far! And if you are planning on going to the Sea Aquarium from here it's $60 each way....too far...there are other places that are a lot closer to the port. South Beach is $60 + to get to by cab from here as well. Nice place, just way out of the way of anything worth seeing!!!

Room Tip: lobby is loud at night...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Grand Cayman
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed February 18, 2013

I called to ask about the free shuttle to the Airport and malls. The person who answered the phone didn't speak english, on hold five minutes. I wanted to stay there because of the free shuttle to the airport and malls. I didn't wnat to rent a car for one day.
The airport shuttle only runs once an hour even though they are five miles from the airport. The mall "shuttle" runs once at 10:00am then once at 8:00 PM. Ten hours at one mall is rediculous for a "shullte" . if the airport is only a few minutes away why wouldn't the mall shuttle pick people up on request? They told me to call a cab. I could rent a car for less than two cab rides. Don't advertise a service you don't give. I will never stay there because they over sell their services.

  • Stayed February 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Service
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Montego Bay, Jamaica
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 4, 2013

The lobby of the hotel is great but the rooms are outdated. Check in process was slow and rooms were not preassigned. I hate the fact that the hotel photocopy IDs and waste paper, they should consider saving and buy a scanner to capture the image of IDs. On entering the room I was shock to see an old TV, I thought that a hotel of that nature would have flat screen additionally the carpets were old, under bed was dusty. The coffee station in the room was new and I liked it.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 4, 2013

This property is wonderful. We had a group of 14 people and Carmen the Sales person assisted me in getting the group organized and coordinated our transfers to and from the cruise ship terminal. Thanks again for the beautiful hotel, Great service and excellent quality of product.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 4, 2013

Booked and paid for one night to stay close to the airport. On arrival, was told that other guests had decided to extend their stay and so they had no rooms!!! They transferred us to another hotel that was a 15 minute toll drive. What is the point of paying in advance to book a hotel if they do not reserve the room.

  • Stayed February 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
56 reviews 56 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 1, 2013 via mobile

Decided to stay near airport for early morning flight. When we checked in they said "we need to send you to a different hotel, Comfort Suites, as some guests decided to stay longer." What a pile of non-sense. And we were not alone. Two other couples got the same shabby treatment. Can you believe that? Well this is the last time I stay at a Best Western. When you can't rely on your reservation, that hotel doesn't deserve a customer's business. Do yourself a favour and stay somewhere else! Comfort Suites was pleasant, but a 10 minute drive away.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Miami Airport West Inn & Suites

Address: 3875 Northwest 107th Avenue, Miami, FL 33178
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #62 of 130 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Miami Airport West Inn & Suites 2.5*
Reservation Options:
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Also Known As:
Best Western Miami Airport West Hotel Miami
Best Western Miami Airport West Inn And Suites
Miami Best Western

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