Booked via hotels for you online and stayed for 4 nights. The room was average and some bulbs had gone in the room. There was a TV in the room and a Wi-Fi service was available. There was no telephone in the room so you had to continually go to the reception area anytime you require any services. The receptionist was continually on the phone and she did not acknowledge my presence. I find this very rude and unacceptable.
Breakfast was a very weak coffee with powdered milk, dried pitta bread and mini muffins. The breakfast area was dirty and staff did not replenish or clean the area regularly. I passed on breakfast after day 1.
One morning, I was woken up at 8.00am by a noisy maintenance guy cleaning the pool area who did not give any consideration to guests sleeping in the motel.
I asked for service cleaning in my room and I received some towels and the bed was made up. Everything else stayed the same. The maintenance guy later walked into my room without knocking even though I (female) had bolted the door from the inside. He saw that I was half dressed and he did not shut the door straight away but continued to say that he thought the room was empty. Courtesy demands that you knock before entering irrespective of whether the room was empty or not. I went to report him to the receptionist who was nonchalant about the whole incident and said to me she would inform the proprietor. Nothing was said or done after the incident.
On checkout day, the cleaner was constantly knocking on my door from 10.30am asking what time i intend to leave the motel. When I said noon, she went to report me to the maintenance guy who gave half an hour to leave or else.....
This is one of the poorest and inadequate services I have ever received in the USA.
- Official Description (provided by the hotel):
- King, and double beds. Efficiency rooms complete with kitchen including microwave and refrigerator. The "Red Light" restaurant is located on Motel Blu grounds. State of the art pool. Tiki bar. Free on site parking. The premises is gated and totally secure. Daily housekeeping. Front desk and main lobby operating 24/7. Bus stop on corner. Taxi service on call at all times. Minutes away from: shopping centers, downtown Miami, South Beach, Miami arena, the beach. ... more less
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- Also Known As:
- Motel Blu Hotel Miami
- Blu Hotel Miami
- Blu Motel Miami