I have stayed in this motel ever since i was 6 years old when we came down from New Jersey. But i have to say that this past few years that i have not been the managing experience changed a whole lot. I must say that I have never been in a Motel/Hotel that states even though you have a DO NOT DISTURB sign they must knock at the door to see if you need service or tell you that its mandatory for them to give you room service. I have been staying there for the past 4 weekends and the only reason i stay there on the weekend alone (Fri,Sat & Sun) its because the person their (Christian) its a sweetheart and he really knows how to treat his guests and how to accomodate them.I told him during the week i rather stay elsewhere because the lady in the office and the cleaning girl from the weekday its a horrible customer service suck. I have been in the hospitality service and in customer service and never in my life i have seen such a manager act the way that lady acts. In one of the rooms that I stayed at i told the lady i had roaches regardless of the so much cleaning they want to do while you are sleeping and she said "I am sorry their is nothing I can do" If i have guest staying as much as i stay there and spending all the money i do there i try at least to please that guest as much as i can because of this guest i am getting my salary. She has no customer service at all and she does not know how to treat customers. Also you have like 4 or 5 cats all around the motel which the landscape its beautiful but some places when you pass by smells pretty bad. OWNER PLEASE TAKE CARE OF THESE ISSUES... ISSUE 1-THE SO-CALLED MANAGER (OLD LADY IN THE OFFICE) 2-CATS 3-DO NOT DIRTURB (Come on really... DO NOT DISTURB.. Respect your guests respect that you cannot knock on the door at 9:30am and ask if you need service...

Well the location was important for me for this trip....so back to Essentravel.com I went and chose the Sunnyside Motel in downtown Miami. It was as expected, cheap room, thin walls but I slept ok just the same. I probably wont go back but I wasnt too upset with the stay.

Link Owner: Johnson Clay