We enjoyed this tour, as it wasn't very busy. Our driver picked us up from our hotel, a little late, we were supposed to picked up at 9am, but ended up being closer to 9.30am, due to other pick ups on the way. But that was not a big issue, the bus was not full and the trip to the Everglades takes you through Miami enabling you to see some great sights on the way. The trip to the Everglades is about 50 minutes, so not too long, and once you get to the Everglades you are given a coloured sticker so you know which bus/group to get back on at 12.45pm when the bus is ready to be boarded back. The Air boats are great and we had a super time seeing the aligators, turtles, and other wonderful wildlife. At the end of the airboat ride you can wander around the park, and also attend a short show about alligators which was really good, and you can hold a real baby alligator! The kids enjoyed it as much as we did, so that tells you it's for all the family if you like this kind of activity. The driver was polite and pointed out various sights on the way which was nice. At the park there is a cafe, rest rooms, and souvenir shop.
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