We were invited to a birthday party at the museum. I read some of the reviews here before going because my son is not even 2 years old. I have to agree with the people who said that the place needs to be updated. The staff was not rude but they don't seemed professional or customer service oriented. I was expecting more knowing that having a party there it is not cheap at all. My boy and I spent most of the time in the interior playground. The exhibits were more for 3 year olds or older, and I honestly did not feel it was a clean place for a kid that still takes stuff to his mouth. I can't imagine having a toddler there when the place is packed - the art areas were a mess and I keep wondering how a stuffed animal can be sanitized. More staff is needed to help cleaning and organizing - yes, that is what a place for kids must do because kids are messy; the restrooms were clean. The best thing about the whole experience was the magician at the party. He did a very good job. Adding an exhibit or playground for toddlers would be a great idea.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.