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“Our FIRST Everglades tour!” 3 of 5 stars
Review of Everglades Safari Park

Everglades Safari Park
26700 SW 8th Street, Miami, FL
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Ranked #31 of 168 Tours & Activities in Miami
Certificate of Excellence
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Attraction details
Owner description: Visit the Florida Everglades' premier and most complete airboat attraction. Everglades Safari Park has a modern fleet of airboats of all sizes, capable of accommodating singles, couples, families, and large groups.Explore nature's River of Grass on an Eco-Adventure tour or on a small private airboat. Our experienced tour guides will describe you the wonders of this unique ecosystem and the native and exotic wildlife that inhabit it. All tours will include our world famous airboat rides, alligator wildlife show, and a walking trail filled with crocodilian exhibits.
Useful Information: Activities for older children
Oahu, Hawaii
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Our FIRST Everglades tour!”
3 of 5 stars Reviewed February 13, 2013

It was fun! However, a little disappointed that the Airboat was covered in plexiglass! The sides were open, but not quite what we expected! The tour guide was GREAT! In fact last night he was on the animal planet! He spent more time parked explaining the grasses than we did actually "airboating"!

Visited February 2013
1 Thank Jbergon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Level Contributor
82 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
“Very nice tour but is quite short”
4 of 5 stars Reviewed February 11, 2013 via mobile

The airboat ride was awesome, but I was looking foward to walking tour but was it was short.The alligator show was fun intetesting & the guide was hillarious.Holding snappy the gator could be tricky since he moves alot & the guide sort of got angry at the people when he snappy starts moving due to them "not properly holding him"great tour just a shame it ends quick.

1 Thank Yael47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cesena, Italy
Level Contributor
1,073 reviews
566 attraction reviews
common_n_attraction_reviews_1bd8 2,915 helpful votes
“too short”
2 of 5 stars Reviewed February 8, 2013

nice tour but I think that it was bad organized.
it was a race...i mean...amazing and interesting the tour on an air boat... we saw many alligators, turtles and birds but too short... nice the show with the alligators but 3usd for a picture near a small alligator? come on!
then, rush to the restaurant where you don't have the time to eat cos u have to come back to uor hotel!
better do it without tour package

Visited February 2013
4 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, Rhode Island
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Tour was nice but short, restaurant service was HORRIFYING”
2 of 5 stars Reviewed January 27, 2013

The tour was nice, but a little short. The tour guide was entertaining and knowledgeable.
After the tour we decided to try some alligator cuisine at the on-site restaurant "Picnic Time." We ordered "gator bites" at the counter and sat down at one of the tables. The waitress/ food runner, who was about mid 20's with long, straight, dark brown hair brought us a small basket of fried strips with french fries. Naturally, having NEVER seen gator before, we thought nothing was wrong with the order.

A minute later after eating a couple french fries the woman returned to our table rudely asking why we would accept an order that was not our own - as if it was OUR fault she dropped the wrong food. We politely replied that we had no idea these were not gator bites (we hadn't even taken a bite of the fried strips yet anyway) to which she rudely responded that there were french fries too - Is it not an extremely common practice to serve french fries with an entree?? So, quite taken aback at this point, we asked her if she wanted the food back. She said "no, you have already eaten some of it. Don't worry about it, I will go get your food" and left without the food (just as she said she was going to do). SO we picked at the food (four chicken tenders and a handful of fries) while we waited for the gator bites. She returned ten minutes later, dropped the gator bites on the table and continued to stand there looking at us. We asked if she needed anything and again asked if she wanted the rest of the fries and chicken, to which she said with a look of disgust on her face "No. thats gross..." and walked away. Twenty minutes later after we had finished our meal and were preparing to leave she walked over and announced "They said you have to pay for the chicken tenders and fries" (approximately an extra $13). We replied that there was no way we were going to pay because we had not asked for the tenders and as soon as we found out they were chicken tenders and not gator bites we offered to give them back, to which she told us 'don't worry about it'. She then said "Well you didn't have to eat them!!"

*** If a waitress messes up your order, tells you not to worry about it, leaves it on your table and refuses to take it back multiple times, would you eat it or let it sit there going to waste??? She was clearly trying to back peddle and not take accountability for any of HER mistakes.***

Having worked in a restaurant for three years I am well aware that if YOU mess up an order, the customer is in NO WAY responsible for paying for the messed up order. Nor is it THEIR fault. If you as a restaurant do not want your customers to eat the additional order, you take it back and throw it away. OR you leave it there and allow them to eat it. It makes no sense whatsoever that you would leave a messed up order on a table for the entirety of the customers' stay and THEN expect them to pay for it. WORST SERVICE I HAVE EVER RECEIVED. And I am completely astonished that the management was a part of this too. What a joke.

Visited January 2013
1 Thank traveleatl0ve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
13 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“A Fun Experiance”
4 of 5 stars Reviewed January 24, 2013

We took a tour of Everglades Safari Park as an excursion from our cruise ship. The airboat ride was fun and interesting. The alligator show was very informative. We learned alot of things that we never knew about alligators we even got to hold a baby!! It was a fun way to end our cruise!!

Visited January 2013
Thank Patty511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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