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“Avoid! Under construction!” 1 of 5 stars
Review of Miami Airport Marriott

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Miami Airport Marriott
3.5 of 5 Hotel   |   1201 NW LeJeune Road, Building A, Miami, FL 33126   |  
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Ranked #37 of 130 hotels in Miami
Cayman Islands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Avoid! Under construction!”
1 of 5 stars Reviewed November 17, 2008

I never write reviews about my trips, but in this case it is definitely warranted. The Marriott Miami Airport has been under construction for some time, and although most of the renovations should be completed in the next couple of months, the entire complex (Marriott, Marriott Courtyard and Residence Inn) is not expected to be finished until Summer of 2009.

We had to go through a detour maze of corridors and two sets of elevators to go between our rooms and the lobby, where we found the staff somewhat weary and fed up. The restaurant was temporarily located in the ballroom, yet there was a bar in the corner with a widescreen TV showing football. It was an odd mix with the chandeliers. The trek back involved walking over plastic sheeting into a large staff elevator.

The rooms were nice, but the bathrooms are the smallest I've ever seen in a U.S. hotel. The sink is RIGHT NEXT to the toilet, which is RIGHT NEXT to the shower. You kind of have to squeeze in beside the toilet just to close the door.

Location is very good if you want to be in the vicinity of the airport and close to major roads like the 836, but honestly if I had known what the hotel was going to be like, we never would have stayed there. We always stay at the Marriott Dadeland, but it was sold out.

I felt bad for the staff, who obviously have been dealing with irate customers for months. Let's face it, they would have had no say in the renovations, yet are the ones who have to take the abuse. I didn't find them particularly welcoming, but then in the same position I might have gone postal by now.

Before you book this hotel I would STRONGLY suggest getting an update on where they are with the improvements.

  • Liked — The bed and television.
  • Disliked — The tiny bathroom in the room and the hotel construction.
  • Stayed November 2008, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed September 24, 2008

Can't beat this proximity to the Miami Airport, with free shuttle service to the airport terminals. Some rooms are recently renovated, but still have that old Marriott look and feel. Current MAJOR construction going on at the hotel makes parking almost impossible w/o valet service, check-in desk relocated to accommodate the construction work, and hotel lobby virtually non-existent. Would stay here agin, but after work is completed (winter 08/09). Rates reasonable.

  • Liked — Closeness to the Miami airport
  • Disliked — Major construction to hotel very disruptive
  • Stayed September 2008, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eindhoven
Top Contributor
89 reviews 89 reviews
36 hotel reviews
Reviews in 46 cities Reviews in 46 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 18, 2008

Nice Airport Hotel

Nice if you're forced to stay overnight due to a cancelled or delayed flight.

Clean and comfortable room. Free shuttle service to airport.

No free internet access in room which would be nice when you're stuck in place like this with nowhere to go to.

  • Stayed August 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 13, 2008

The hotel itself was just ok, but the front desk personnel was not friendly or helpful. I was there for a conference and someone from the hotel came in to clean the lightbulbs in the middle of the presentation. I think the staff could do with some customer service training. The one exception is the bell staff. They were always friendly and always willing to try to help. Probably would not stay there again.

Stayed May 2008
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N Ireland
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 29, 2008

We were booked into this hotel for a pre cruise night. I have to say having read some of the reviews I was a little concerned as to what I was going to. However I had no complaints. Perhaps there are different standard rooms (we stayed in the business wing) but our room was very comfortable and the beds are the most comfortable we have ever slept in.
The bathroom may not be large but it had all we needed with nice toiletries.
The staff I dealt with at reception were very friendly and helpful.
We had the buffet breakfast which to me was ok, no worse no better than most. The staff were fine.
If you want to stay in the airport area this hotel is fine.

  • Liked — The beds are amazing
  • Disliked — Banging doors in the business wing
  • Stayed February 2008, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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burlington VT
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 16, 2008

First the good: nice lobby, hotel close to airport, friendly check in.
Now the bad. Very small outdated rooms (even after paying extra for supposely upgrading). Terrible service in Restaurant. We gave up and left. So did another couple. The rudest shuttle driver i have ever met. He took only 1 Person with him, claiming that he could not go to the other airlines. About 10 people had to take taxis to get to the airport. Arriving there we actually could see him in the same area we had to get out. No idea what the problem was, but not a good way to start your trip! Would not stay there again. I am a longtime silver elite member with the marriott and was very disappointed with that property.

  • Liked — lobby looked nice
  • Disliked — rooms,service
  • Stayed March 2008, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 29, 2008

I spent a night at this hotel a few years ago and didn't want to pay $13 for in-room Internet access. Since this hotel shares the property and pool with a Courtyard and Fairfield Inn, I just walked across the pool area with my laptop. Sitting in the Courtyard lobby, I happily connected to free WiFi. The free access point was also available from the pool area.

Just a tip :-)

  • Stayed January 2005, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Miami Airport Marriott

Address: 1201 NW LeJeune Road, Building A, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Miami Airport Marriott 3.5*
Official Description (provided by the hotel):
Rediscover the Marriott Miami Airport Hotel. Mix work and relaxation with ease in the revitalized lobby of this popular Miami Florida airport hotel. Indulge in flavorful cuisine at Cane Fire Grille, our all-new restaurant and lounge, featuring fresh seafood and steak alike, located just one mile south of MIA International, with convenient access to Florida's major highways. Hosting an event? Rely on the versatile meeting facilities to impress your group. Explore a full range of attractions within minutes - including Coconut Grove, South Beach, University of Miami, the Miami Beach Convention Center, Coral Gables and countless golf courses. Discover the many ways this Marriott hotel near Miami airport caters to your needs, whether you're in town for business or pleasure. ... more   less 
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Also Known As:
Miami Airport Marriott Hotel Miami
Marriott Miami
Miami Marriott

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