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“Really great front desk staff” 4 of 5 stars
Review of Miami Airport Marriott

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Miami Airport Marriott
3.5 of 5 Hotel   |   1201 NW LeJeune Road, Building A, Miami, FL 33126   |  
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Ranked #44 of 129 Hotels in Miami
Portland, Oregon
Top Contributor
83 reviews 83 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
“Really great front desk staff”
4 of 5 stars Reviewed April 4, 2013

This is a nice hotel by anyone's measurement. The best part about this place is the staff. From the restaurant to the concierge they all had such great attitudes about providing good information and making my stay pleasant. Couple of things...First off I would stay here again in a heartbeat. It's super close to the airport where the traffic is pretty much always a nightmare.

There is a space between the lobby and the elevators that is filled with the loudest music and I'm not sure why, but it is really loud.

The bathrooms are very small and you cannot have more than one person in there unless one of them is in the shower. Fine if you are traveling alone, but as a couple a small inconvenience.

The restaurant has good food, but the same piped in music was there and almost as loud. A shout out to Ira (I think) at the bar who made us some much needed margarita's at the end of a long day of traveling.

Otherwise the room was quiet, comfortable and very clean. I slept well with the exception of a young man talking in the hall, loudly, in the middle of the night. A quick shushing sent him packing to his room.

The recommendations and directions from the front desk staff were spot on and I also give high marks for the boarding pass station available just across the lobby. We enjoyed South Beach immensely despite it being Spring Break (we're old).

Room Tip: Our room faced away from the front of the hotel toward Miami Beach on the 4th floor. VERY quiet and...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Cesario, General Manager at Miami Airport Marriott, responded to this review, April 8, 2013
Dear Guest,

Thank you for taking the time to write a review about your recent stay. We appreciate our customer feedback as this provides us the opportunity to improve on our services.
I am very happy to hear that you enjoyed our staff, found the guest rooms comfortable, and that you will be staying with us again. Thank you for sharing your experience in regards to the music in the public spaces; I will be sure to share this information with my team.

We will see you on your next visit to Miami,

Sincerely
David Cesario
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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619 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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Orlando, Florida
Top Contributor
91 reviews 91 reviews
28 hotel reviews
Reviews in 46 cities Reviews in 46 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 4, 2013

This hotel has a lot of rooms.I loved the decorations.The rooms are clean so as the bathroom.There is a bar with tv's and Starbucks in the lobby area.The hotel is huge and with nice and friendly staff.Good price.Good quality.Big parking lot.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Cesario, General Manager at Miami Airport Marriott, responded to this review, April 8, 2013
Dear Guest,

Thank you for your review. It is nice to hear that our décor was to your liking, and that you found our staff friendly. We look forward to seeing you again soon.

Sincerely,
David Cesario
General Manager
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Orlando, Florida
Top Contributor
102 reviews 102 reviews
92 hotel reviews
Reviews in 46 cities Reviews in 46 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed March 29, 2013

Recently stayed here for a quick overnight. I have previously stayed here about 15 years ago when it was a bit dated.. I stayed at the Courtyard and Fairfield next door about 3 years ago and found them awesome so I decided to check out the full service this trip again.

The renovations look great.. Lobby area and rooms were very clean and beds were super comfortable! Airplane noise was not that noticeable which is a big plus.

I didn't get to try the restaurant in the lobby because we didn't have time but everything else was exceptional! Great staff as well.

I definitely wouldn't hesitate staying again!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Cesario, General Manager at Miami Airport Marriott, responded to this review, April 4, 2013
Dear guest,

Thank you for the positive feedback about our renovations. I am very happy to hear that you decided to stay with us again and that you were pleased with your stay. Your comments are greatly appreciated.

We will see you again soon on your next visit to Miami.

Sincerely,
David Cesario
General Manager
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Fort Wayne, Indiana
Top Contributor
202 reviews 202 reviews
37 hotel reviews
Reviews in 88 cities Reviews in 88 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed March 27, 2013 via mobile

We stayed pre and post on our trip to Cuba. Pre trip we simply viewed the hotel as simple aver to above average, post we really realized the comforts of the hotel. Quiet, great beds, pillow selection, friendly personnel and convenient location. Worth another stay. If you have extra time and want a trip into or around Miami, take the shuttle to the airport and catch the metro bus or rail to great locations with the value of a metro day pass.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Cesario, General Manager at Miami Airport Marriott, responded to this review, April 4, 2013
Dear Guest,

Thank you for taking the time to write a review about your recent stay. We truly appreciate your comments and I am glad to hear that you found our hotel convenient and our staff friendly.

We look forward to seeing you again soon,

Sincerely,
David Cesario
General Manager
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Ontario
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 23, 2013

We stayed here on a Friday night before sailing out for our cruise. We arrived at 8pm, via airport shuttle - about a 5 minute wait. We ate in the restaurant, an excellent meal, moderately priced with attentive and wonderful service. Our waiter was helpful and everything was great. The desk staff were also helpful and went over and above to make sure we were happy and comfortable. Our booking included the breakfast buffet which was well stocked and delicious - I had a made-to-order-waffle. Can't ask for more!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Cesario, General Manager at Miami Airport Marriott, responded to this review, March 27, 2013
Dear Guest,

It is a pleasure to hear about the great experience you had during your recent stay. Thank you for your review and for your positive comments about our staff, shuttle, and restaurant service.

We hope to see you again soon on your next visit to Miami

Sincerely,
David Cesario
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 23, 2013 via mobile

After a few years we stayed in the Miami Airport Marriott again and were positively surprised. The lobby was renovated and so was the restaurant and the bar.
The staff at the frontdesk was very friendly. When there was a problem with our wifi, an engineer came immediately. When it could not be solved, we got another room. This was in January. Since we had to be in Miami in February and March again, we decided to stay here again. Both times we enjoyed it and whenever we have to be in Miami, both for business as well for pleasure, we will come back.

Stayed January 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Cesario, General Manager at Miami Airport Marriott, responded to this review, March 27, 2013
Dear Guest,

Thank you for the positive review and rating. We appreciate your repeat business. I am very pleased to hear that our recent renovations are to your liking and that you found our staff to be very friendly.

See you on your next visit to Miami,

Sincerely,
David Cesario
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Nebraska
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 23, 2013

I was impressed with this hotel. It is part of a 3 hotel marriott chain. Although the building itself looked old, the inside was updated and modern. The rooms were very nice and large. The health club was average and looked a mess the night I was there with no towels to be found. The hotel has a 24 hour shuttle running to the airport every 15 minutes. For the money, it's well worth it.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Cesario, General Manager at Miami Airport Marriott, responded to this review, March 27, 2013
Dear Guest,

Thank you for your review. We appreciate our customer feedback as it provides us the opportunity to gauge the level of service and products we are providing.
I will make sure to communicate your comments in regards to our fitness center and ensure the matter is looked into.
I am glad to hear that you found your room spacious and that you were able to take advantage of our free shuttle.

Thank you for staying with us and we hope to see you again soon,

Sincerely,
David Cesario
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Miami Airport Marriott

Address: 1201 NW LeJeune Road, Building A, Miami, FL 33126
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Miami
#44 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Miami Airport Marriott 3.5*
Number of rooms: 366
Official Description (provided by the hotel):
Rediscover the Marriott Miami Airport Hotel. Mix work and relaxation with ease in the revitalized lobby of this popular Miami Florida airport hotel. Indulge in flavorful cuisine at Cane Fire Grille, our all-new restaurant and lounge, featuring fresh seafood and steak alike, located just one mile south of MIA International, with convenient access to Florida's major highways. Hosting an event? Rely on the versatile meeting facilities to impress your group. Explore a full range of attractions within minutes - including Coconut Grove, South Beach, University of Miami, the Miami Beach Convention Center, Coral Gables and countless golf courses. Discover the many ways this Marriott hotel near Miami airport caters to your needs, whether you're in town for business or pleasure. ... more   less 
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Also Known As:
Miami Airport Marriott Hotel Miami
Marriott Miami
Miami Marriott

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