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“Bongo's at Bayside” 3 of 5 stars
Review of Bongos Cuban Cafe

Bongos Cuban Cafe
601 Biscayne Blvd, Miami, FL 33132 (Downtown)
(786) 777-2100
Menu
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Ranked #764 of 3,645 Restaurants in Miami
Price range: $0 - $40
Cuisines: Cuban
More restaurant details
Restaurant details
Dining options: Reservations, Late Night
Dining style: Casual Dining
Neighborhood: Downtown
Description: Embrace the authenticity of Cuban culture at Bongos Cuban Cafe, where Miami meets Old Havanas tropical ambiance, cuisine, and style. This magnificent restaurant and nightclub was opened in April 2000 and is located right in the heart of Downtown Miami adjacent to the AmericanAirlines Arena. Bongos Cuban Cafe boasts spectacular views of the port of Miami, Biscayne Bay, and the Downtown Miami skyline.
Pembroke Pines, Florida
1 review
1 helpful vote 1 helpful vote
“Bongo's at Bayside”
3 of 5 stars Reviewed April 10, 2013

Before The Heat game on Tuesday night, 4-9-13, my husband and I ate at Bongo's. We knew we were in trouble when the waitress was unfamiliar with the menu, had to ask another wait staff member, then gave us an incorrect answer. The food was not the Cuban food I know from the many restaurants in our area. The mariquitas were stale/old, the bread on the chorizo was stale and the chimmichurri sauce tasted too oily. The waitress never came back to fill our glasses and on top of that a 20% tip was included. We would not have tipped her 20%. We did complain to the manager, who comped us 2 free alcoholic drinks. He also told us that this was the waitress's first day on the job. What happened to training before you start? We will not return as there are many more restaurants at Bayside where we get much more from our money.

  • Visited April 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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138 reviews from our community

Visitor rating
    33
    40
    28
    25
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Miami, Florida
Contributor
14 reviews 14 reviews
12 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Poor Cuban Food”
2 of 5 stars Reviewed April 3, 2013

I have never been at one of their restaurants, but some of my Cuban friends have been and they rate it in the poor side. The Cuban Food is not good while it is expensive. The last time a friend of mine visited their restaurant in Orlando they served him Ice cream with icicles which clearly means that the ice cream has been in the freezer for some time. I also learned that they have an Argentinian Chef in Miami. Sorry, a cuban restaurant in Miami with an Argentian chef? The Estefans (owners) really messed up on this project.
For good Cuba Food: Casa Larios, Havana Harris, La Carreta.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
65 reviews 65 reviews
30 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
16 helpful votes 16 helpful votes
“Good Cuban food”
4 of 5 stars Reviewed April 1, 2013

Bongos had a great atmosphere and really good food. It has indoor and outdoor seating and its right in the heart of ocean dr.

Visited March 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
56 reviews 56 reviews
45 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Great Cuban good on the way out!”
5 of 5 stars Reviewed March 24, 2013 via mobile

We had the Empanada de carne, Bistec de Palomilla, and Mariquitas con mojo Cubano. All which was fantastic. This is a gem in the airport. The server was very good, and price for all of that was $30.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
159 reviews 159 reviews
70 restaurant reviews
Reviews in 58 cities Reviews in 58 cities
62 helpful votes 62 helpful votes
“Game night dinner was ok”
4 of 5 stars Reviewed March 23, 2013 via mobile

The staff was appropriately manned for game night but it did take a while to sit down.
I love need empanadas but the ones I had were not good this time.
Dinner was fine but Luke warm.
The mojitos are always good and the staff fast and friendly.
Wish the food was a bit better as I love Cuban food but this did not measure up.

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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