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“Lovely room - another poor restaurant experience” 4 of 5 stars
Review of Cambria Suites Miami Airport Blue Lagoon

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Cambria Suites Miami Airport Blue Lagoon
3.0 of 5 Hotel   |   NW 7th St and 65th Avenue, Miami, FL 33126   |  
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Ranked #22 of 130 hotels in Miami
Solihull, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
“Lovely room - another poor restaurant experience”
4 of 5 stars Reviewed February 22, 2014

We stayed just one night pre-cruise and enjoyed the spacious, clean modern room. Plenty of space with sofa area and second large TV. Coffee machine was good. Bed very comfortable.

Our restaurant experience was poor, with desperately slow food and drink service. The bar tender didn't appear to know how to make the Mojito on the cocktail menu and the 2 efforts were spectacularly bad, although fairly and appropriately removed from the bill. After a very long day travelling from the UK we really needed the efficient, friendly service that we have invariably received in the USA - it wasn't to be. The wait staff were engaging and friendly enough but seemed desperately in need of some very basic training. A good start would be on the basic order of service - welcome; seat; drinks menu; food menu; drinks order; drinks delivery; food order... etc. I do not exaggerate when I say that there was a problem/delay at every single stage.

The food was, eventually, very good. Chicken lollipops were tasty and the burger was delicious - inexplicably the waitress initially thought we wanted our main courses (entrees) before the starters (appetisers) but sorted it out. The staff are clearly trying and a small amount of training/experience should resolve the issues. This hotel would then become an excellent choice.

Stayed February 2014, traveled as a couple
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61 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
charlottetown
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 20, 2014

We stayed at this hotel for 4 nights in Feb it was wonderful very clean, wonderful staff and the bed was so comfortable. Great location easy access to downtown and the airport. Wonderful pool. Rooms are very well laid out and clean!! Will be back when we are in the area.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2014

We stayed here for 2 nights before our cruise. We stayed in a 2 room suite with King beds. The room was fantastic, beds very comfortable. There were 4 adults and the room was exactly as described and just what we needed with a lot of room. The shower was great, large, great water pressure and perfect temperature. We did not have a lagoon view room but we did sit outside and eat by the lagoon. The food was a little on the pricey side but very good, however the service for the restaurant was not good at all. We were told they were short staffed so maybe that's why but the waitress didn't even check on us when she walked by so we're not sure. Since the food was really good it kind of made up for it, although the other couple we were with did not want to eat there again because of the service. There is a stripmall just down the street, about a 20 minute walk, with some restaurants, a grocery store, liquor store, etc. which was handy. Overall a good experience.

Room Tip: Ask for a room with a lagoon view, although we didn't have one our room was still fantastic.
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key West, Florida
Top Contributor
50 reviews 50 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 15, 2014

Stayed here one night - was a great experience. Service was fantastic!!! The rooms are really great!!! Would recommend this hotel to everyone who wants a great experience!!!! The room was $139 per night and was very well worth the price!! We did eat breakfast buffet although a little pricey for what we got was very good food!!!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 5, 2014 via mobile

Stayed one night before a cruise, picked up by their shuttle service on the first day in operation nice bus. Room was great, decent sized, comfortable, good hot shower and nice beds. Overall very spacious, well decorated rooms which we enjoyed. The 5 star rating is for the room, comfort and sleep. The restaurant was only 1 star

Went for dinner at Hotel restaurant but got pitiful service and food that took forever to appear. Pretty awful considering it wasn't all that busy. Two sandwiches took 90 minutes and lots of frustration, we did not enjoy the restaurant experience at all. Waitress I'll prepared as was the kitchen. Did not eat breakfast there. Hope they can improve as it would be a perfect place to stay if get both a decent sleep and decent meal there.

Stayed January 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 31, 2014

I'm really happy that we came across this new Cambria Suites as we stayed there just a month after they opened. Definitely ask for a lagoon view. Also, be warned - on the website, it says that you can book a 2 king bedroom suite but they actually don't have these rooms, so you can always opt for a 2 queen bedroom suite, which is still pretty spacious. The rooms are decorated really nicely as they are still working out kinks.

Their shuttle service isn't available yet but if you show them your receipt for the cab from the MIA airport, they'll reimburse you for it. Otherwise, they have a private parking lot which is free and looking forward to the opening of the restaurant and pool!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
82 reviews 82 reviews
60 hotel reviews
Reviews in 57 cities Reviews in 57 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 25, 2014

We stayed at this hotel (weekdays) after it was running for just 2-3 weeks. We were accomodated to the 6th floor overlooking the nice pond, great serene view. Suite was well decorated. If you drive a car, this location is very close to MIA Int'l airport (though no airport noise). Everything was fresh new and clean. A nice lobby, though no atmosphere. I bet that they had few guests only. 2 convenient workstations and a printer in the lobby. Nice coffee place and dining area (just watched it). Breakfast is not included, we ate outside. Drinks are not offered yet, they are waiting for the license. It was cool and outdoor pool was not opened yet. Front desk staff is trying to accomodate but provided limited knowledge about neighborhood. We will give it a second chance.

Room Tip: Ask for the pond view.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cambria Suites Miami Airport Blue Lagoon

Address: NW 7th St and 65th Avenue, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #22 of 130 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cambria Suites Miami Airport Blue Lagoon 3*
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