My boyfriend and I rented e-bikes from Wheels 2 Go on our recent trip to Miami and we could not have been happier with our experience. From first contact on the phone through actually getting the bikes and even after we returned them, their customer service was outstanding! The bikes were super-easy to learn to operate and Ray was great with directions and suggested tours.
The bikes have a 40 mile range so we were able to meet Ray and the truck at the Intercontinental Hotel in downtown Miami (We were staying in Biscayne Park) and ride the bikes over to South Beach for the afternoon. The cost wasn't that much for the value we got because you know you can always see more riding a bike than riding in a car. (And parking a bike is a lot easier than parking a car!)
Neither my boyfriend nor I are in great physical shape so we appreciated the fact that the little motor powered us almost 18 miles round trip. Physically fit folks have the option of pedaling as much or as little as they want. We rented the bikes for 4 hours and it took every bit of that time to ride over to South Beach, tour the boardwalk, have lunch, and return.
Nothing happened to the bikes mechanically while we were out, but I also got the impression that they are pretty responsive to help calls if something should happen. In addition, Ray called us later that night to make sure we had a good time because he had not been able to meet us at the rendezvous sight to return the bikes.
Overall, it was a great experience!