The program is right on and will definitely make you live longer. Do not go with an expectation for service to match the high price of the program. You are paying for the information. If you go expecting deplorable service and very run down rooms, then you will have no problems. They need to have some sort of polishing orientation for the service and restaurant staff. I am sure you would agree waiting 2.5 hours for dinner on a number of occasions is unexceptable.